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Welcome to Fredonia! 

This resource is meant to provide a quick orientation for faculty/staff to Fredonia's critical digital tools that are necessary for online success at the University. These resources represent the building blocks of your digital identities (e.g. Fredonia ID and eServices account), critical tools for remote learning, and the different ways to get assistance if you run into any issues. 

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Fredonia is participating in eduroam which is available at more than 12,000 locations worldwide, including more than 530 colleges, universities, and research facilities in the United States. You can find more information about connecting to eduroam at: https://answers.fredonia.edu/x/9YfeA 





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Data Storage Options

storage by DinosoftLab from the Noun ProjectWhere can I store my data?

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Virtual Meeting Spaces (Zoom)

Zoom Logo

Zoom is the Fredonia standard for video conferencing and virtual meetings. 

For instruction on joining a Zoom meeting go to: https://answers.fredonia.edu/x/dgAAB

For instruction on scheduling a Zoom meeting go to: https://answers.fredonia.edu/x/ewAAB

View all support documentation at: https://zoom.fredonia.edu

Access Zoom at: http://www.fredonia.edu/zoom  



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Answers

Answers logoAnswers is the Fredonia ITS Knowledgebase.

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If you need technology assistance, you can submit a help ticket at: https://tracker.fredonia.edu/



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Technology Request Form

technology request form icon

To meet Fredonia ITS support requirements, Federal Information Security requirements, and NYS Procurement regulations, all software, licensing, and hardware (technology) procurements, and renewals need to follow the jointly-owned process from ITS and Finance and Administration outlined at: https://answers.fredonia.edu/x/DAD7AQ

Access the Technology Request Form at: https://tracker.fredonia.edu/servicedesk/customer/portal/16/create/351 




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my.fred logo"my.fred" is your customizable homepage for Fredonia's most-used services & information, which allows you to customize a list of Fredonia links. You will find links to email, OnCourse, Your Connection, Reed Library, course catalog, events calendar, Peoplefinder, campus-wide announcements, and more right at your fingertips on your personal device.

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Access OnCouse at: https://oncourse.fredonia.edu 



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Textbooks

textbook by Lamus Studio from the Noun ProjectSignup for Access to Textbook Requisition System: https://fsa.fredonia.edu/Bookstore/TextbookRequisitionSignup.aspx

Textbook Requisition System: https://textreq.prismservices.net/v3.0/Login.aspx?bookstore_id=6163





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Phishing Awareness

phishing by Eucalyp from the Noun ProjectDon't Get Hooked! Become familiar with quickly recognizing phishing emails by reviewing this KB:  https://answers.fredonia.edu/x/OAMHAQ

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