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The first step of this process is to request a Voluntary Product Accessibility Template (VPAT). A VPAT is a comprehensive guide for your technology team to help understand the various criteria within the template(s). VPATs also check for compatibility with the criteria’s application compares the software’s criteria to Section 508 and WCAG AA standards. Please send me your VPAT so that we may begin our review process.
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Dear [vendor contact name],
Thank you for checking on the VPAT availability for possible VPATs for this product.
In the absence of a VPAT, can you provide us with any information regarding the accessibility of the product? For example, what are known supports for accessibility criteria? What are known accessibility gaps of the product and how are those addressed? Do you have clients who require accessibilityaccessible products? If so, can you provide a reference for someone who can speak with us about the accessibility of how your product is accessible? What experiences experience does your team have coding for accessibilities? What standards are used (e.g. WCAGs)? Do you do testing with users with disabilities? Does your company have a roadmap for accessibility going forward? Have you tested mobile apps with accessibility in mind? Would your company indemnify the college against legal action related to accessibility?
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