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  • It is the employee’s responsibility to select, coordinate the installation of, and pay the associated fees for high-speed internet connectivity via a local Internet Service Provider (ISP).
  • It is the employee’s responsibility to ensure that unauthorized users are not allowed access Fredonia internal networks via the VPN.
  • VPN use is controlled using multi-factor authentication.
  • Support and connectivity issues related to VPN access are provided by the ITS Service Center.
  • Access may be allowed from either state-issued or personally-owned devices.  Such access must be limited to only those systems necessary to meet the required remote business functions.

Getting started with the Fredonia VPN Web Service:

If you have any questions or need further assistance, please contact the ITS Service Center by emailing the ITS Service Center by email to, submit a Tracker ticketby phone calling number (716) 673-3407, or by a visit to the ITS Service Center office located at W203 Thompson, on the 2nd Floor.


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