| Learning Spaces Multimedia Equipment Installation and Support |
| T. John McCune, Director of ACT and EITA Officer |
| Academic and Collaborative Technology |
| W203 Thompson Hall, (716) 673-3407, ITS.ServiceCenter@fredonia.edu |
| Chief Information Officer |
| The Smart Classrooms service includes the installation, maintenance and upgrade of Smart Classrooms in academic buildings. |
| Faculty, Staff, and Students |
| The smart classrooms are fully equipped with white boards, Internet, computer work stations, controlled lighting, sound & video system with remote controls, table and chair for the instructor, and a projection screen. |
| Smart Classroom equipment, space and furniture. |
| - Procurement & Property Control
- Installation, setup, configuration and maintenance
- Monthly inventory and testing
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| The requirements for using this service included the following: Faculty, Staff, and Students |
| The cost is covered by the student technology fee |
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| Semester Hours Summer/Break Periods
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| Users with emergency issues can expect a response within 4 hours and should expect a resolution within 48 business hours of entering a ticket. |
| NA |
| Changes to the service (transition, additions, and discontinuations) must be reviewed by the Director of Technology Support Services, the ITS Service Center Coordinator, TAC and approved by the Service Manager (CIO) and Cabinet. |
| Matt Sullivan
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| Greg Snow
|
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| Level | Responsible | Accountable | Consulted | Informed |
|---|
| Primary | Matt Sullivan
| T. John McCune | ACT | Users | | Secondary | Greg Snow | T. John McCune | ACT | Users | | Tertiary | Jason Burgos | T. John McCune | ACT | Users |
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| Status | Active |