Service | Ensemble Video (Service Transitioned to Panopto) |
Service Manager | Director of Technology Support Services |
Department | ITS Service Center |
| W203 Thompson Hall, (716) 673-3407, ITS.ServiceCenter@fredonia.edu |
Service Owner | Chief Information Officer |
Description | Video hosting |
Service Users | This service is retired and is no longer available. |
User Services | Ensemble provides a repository for the hosting of online videos for instructional purposes. |
Business Services | This service was previously provided to Teaching Faculty in the following colleges and schools: |
Technical Services | Past technical services included: Video Recording Equipment: ITS utilizes ITS owned video recording equipment to provide the capacity for providing recordings. Computing Equipment: Computers are utilized to transfer the recording from the camera to a digital format that is accessible to the requestor.
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Requirements | An eServices login is required to login. |
Rates / Cost of Use | There was no cost for faculty, staff, and students to use Ensemble. |
Getting Started | This service is retired and is no longer available. |
Availability | This service is retired and is no longer available. |
Getting Help | This service is retired and is no longer available. |
SLA Notes | Incidents, problems, and service requests were in alignment with the ITS Service Level Agreement. |
Business Procedures | Content is being transferred from Ensemble to Panopto. |
Change Procedures | Changes to the service (transition, additions, and discontinuations) must be reviewed by ITS Leadership, ITAB, and approved by the Service Owner (CIO) and Cabinet. |
Assigned Primary Support | NA |
Assigned Secondary Support | NA |
RACI Chart |
Level | Responsible | Accountable | Consulted | Informed |
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Primary | NA | NA | ITS Service Center | Users | Secondary | NA | NA | ITS Service Center | Users | Tertiary |
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| Users |
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Date Last Modified | |
Status | Retired |