Service | Test Scoring (Scantron) Service |
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Service Manager | Kevin Lane |
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Department | Enterprise Data Services |
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Contact | Location: 207A Thompson Hall , Phone Number: (716) 673-4894 , Kevin.Lane@fredonia.eduEmail: Kevin Lane All requests for assistance are completed using the Tracker Customer Portal |
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Service Owner | CIOChief Information Officer |
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Description | The Test Scoring service allows Fredonia faculty to administer test utilizing scantron bubble sheets. Electronic grading of the bubble sheets is done by scanning the answer key as well as the test results for each student. Once scanned the answer key is used to evaluate each test and produce reports. |
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Service Users | |
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User Services | - Users are able to administer tests using bubble sheets, and after which have those bubble sheets graded and returned.
- Results of tests can also be analyzed and reports giving … can be provided upon request.
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Business Services | - Users can request the grading and report creation of an test with results provided in paper or electronic form.
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Technical Services | - Scanning tests and providing output
- Scanner hardware/software maintenance
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Requirements | Scantron (OMR) Processing |
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Rates / Cost of Use | - There is no charge for this service
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Getting Started | - In order to utilize this service Faculty members must submit a Tracker ticket and then deliver them to the specified location. Refer to Scantron (OMR) Processing for additional information
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Availability | - Normal ITS business hours:
- Summer: Mon-Fri 8:00 am - 4:00 pm
- Academic Year: Mon-Fri 8:30 am - 5:00 pm
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SLA Notes | - Users can expect that test results will be available within 24 hours on the next business day after the test has been dropped off.
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Business Procedures |
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Change Procedures | Requests for change should be entered as support tickets in Tracker. Technical changes will be reviewed on a per request basis. |
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Assigned Primary Support | Gary Vandevelde |
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Assigned Secondary Support | Kevin Lane |
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RACI Chart | Function 1 Name: Test Grading Description: | Level | Responsible | Accountable | Consulted | Informed |
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Primary | Gary Vandevelde | Service Manager |
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| Secondary | Kevin LaneCIO | Chief Information Officer |
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Date Last Modified | |
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