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  1. Visit 

    Fredonia Tracker.

  2. Here you can search for relevant information or click "Get IT help" to bring up our form.
  3. Here you can fill out the Summary, Description, and add attachments as needed.
  4. Click Create and you will create a Tracker request ticket.
  5. If you To see all of your past requests, click "requests" and then "my requests" at the top right of the page, you can see all the requests you have submitted.. 

Please note that if Note: If you have submitted an email and signed into the portal, you may actually have two separate accounts. This can create some issues when looking through all of your requests.