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What does the transition mean for me?

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titleWhy is Fredonia transitioning to Windows 10?

To ensure that university-owned computers are secure and receive the latest patches, ITS will transition all computers running Windows 7 to Windows 10. As per Microsoft: “After January 14, 2020, Microsoft will no longer provide security updates or support for PCs running Windows 7.” - https://www.microsoft.com/en-us/windowsforbusiness/end-of-windows-7-support


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titleDo I have to transition to Windows 10?

Yes. After January 14, 2020, any remaining PCs not upgraded to Windows 10 will be disconnected from the network to reduce the potential for the installation of malware that takes advantage of a non-secure operating system.

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titleWhile my office computer is being transitioned to WIndows 10, is there another computer that I can use?

While your office computer is being upgraded, computer labs will be available for your use. These include computers in McEwen G22, Reed Library, Thompson W203, and Thompson W207. If you require a laptop loaner, please contact the ITS Service Center at ITS.ServiceCenter@fredonia.edu or by calling (716) 673-3407.

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titleTechnology Procurement Process

See the Technology Procurement Request Process (TRP) for more information.


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titleCan faculty/staff keep their old computers?

No. When a computer is replaced due to age, the old computer’s hard drive will be retained by ITS for 30 days. After that time, the computer’s hard drive will be securely erased and the computer will be prepared to be recycled by an electronics recycler.

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titleHow do I use admin access on my Windows 10 computer?


After completing the Computer Administrative Privileges Request Process, please follow the below process to use admin access on your Windows 10 computer.


  1. Login into your University authorized access computer.

  2. When you attempt to access an application or service on your computer that requires administrative access, you will be prompted to enter your eServices User ID and Password.


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titleHow can I access my U: Drive from off campus?

With the migration of the U: drives to the new servers, SFTP access to U: drives will no longer be available.

For Faculty/Staff that need off campus access to their U: drives, they can use VPN (Virtual Private Network) to Remote Desktop into their campus computer or to TS1.ad.fredonia.edu. For more details on setting up VPN access, please refer to: Getting started with the Fredonia Virtual Private Network (VPN) Services

There is no option for students to access their U: drives from off campus. For students that need access to their files when off campus, it is recommended that they save their files to their Google Drive which they can access from off campus. For more information on using Google Drive, please refer to: How do I use Google Drive?

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titleWhere can I get training and learn more about Windows 10?

Training resources on Windows 10 are available on Lynda.com, Microsoft’s website, and in-person training sessions will be provided by ITS. More information on training sessions provided by ITS will be sent to the Faculty/Staff Listserv.

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titleHow do I request FredApps access?

FredApps is folder that is provisioned out to authorized Fredonia employee computers that have a specified need to save files from their local C:\ Drive on their University computer. This service is typically reserved for employees that are developers (e.g. Information Technology staff, etc.).

Process to request access to FredApps:

  1. Submit a Tracker ticket requesting access to FredApps. Please be sure to specify the particular computer name (e.g. AA-BDH-D-01), and application or task that you are using that requires the FredApps access.

  2. The Tracker ticket will be reviewed by the Information Security Officer (ISO) or designee and either approve or deny the access.

  3. If approved, the ISO or designee will provision out the access and notify the requestor via the Tracker ticket to reboot their computer to access the C:\FredApps directory.


Please contact the Information Security Office (ISO) (716) 673-4725 or submit a tracker ticket by emailing security@fredonia.edu for assistance. 

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titleUniversity Approved Electronic Data Storage (aka What Can I Save Where)

See the University Approved Electronic SUNY Fredonia Data Storage Services for more information.


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titleWhere can I save my files on my Windows 10 Desktop

With the rollout of Windows 10 on desktop workstations, “Folder Redirection” will be enabled for your “Desktop”, “Documents”, “Favorites”, and Chrome Profile folders. What that means is that anything saved to those locations will automatically be redirected to your U: drive, thus ensuring secure and backed-up university data. Additionally, you are free to create additional folders on your U: drive to save to for organization purposes. If you have access to FredShare shared folders, you can also save university data there.

“Downloads”, “Music”, “Pictures”, and “Videos” folders are NOT redirected to your U: drive and as such are not backed-up. These folders are set aside for non-University related data and will not be saved in the event that your computer needs to be re-imaged. If you have any documents that normally would go into those locations that is University data, please ensure that it is saved or moved to your “Documents folder”.

It is important to note that these folders (typically listed under “Libraries”) are the only place you can save data on the C: drive. For data that is classified Security Category I or II, there are also options for external storage such as USB, Google Drive, and a few others.

For more detail on what can be stored externally, please see the Answers document: University Approved Electronic SUNY Fredonia Data Storage Services


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titleWhere can I save my files on my Windows 10 Laptop?

With the rollout of Windows 10 on laptops, “Folder Redirection” will NOT be enabled for your “Desktop”, “Documents”, “Favorites”, and Chrome Profile folders. What that means is that anything saved to those locations will saved to your C: drive which is less secure than your U: drive and is not backed up. University data saved to these locations should only be temporary as needed for access when you are not connected to the wired campus network. Likewise, when you are connected to the wired campus network, be sure to copy (or move if they are not needed on the laptop anymore) any updated files to your U: drive where they are more secure and are kept backed-up. (Files only saved to your laptop drive can be lost if the drive crashes or the laptop is stolen).

It is important to note that the folders in the user profile (typically listed under “Libraries”) are the only place you can save data on the C: drive. For data that is classified Security Category I or II, there are also options for external storage such as USB, Google Drive, and a few others.

For more detail on what can be stored externally, please see the Answers document: University Approved Electronic SUNY Fredonia Data Storage

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