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Welcome to Fredonia! 

This resource is meant to provide a quick orientation for students to Fredonia's critical digital tools that are necessary for online success at the University. These resources represent the building blocks of your digital identities (e.g. Fredonia ID and eServices account), critical tools for remote learning, and the different ways to get assistance if you run into any issues. 

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ITS Service Center
Thompson Hall W203
716-673-3407
Tracker@fredonia.edu
https://www.fredonia.edu/its/

Hours of Operation (Semester):
Monday - Thursday 8am - 8pm
Friday 8am - 4:30pm
Saturday - Sunday 12am - 5pm

Hours of Operation (Breaks):
Monday - Friday 8am - 4pm

The Office of Online Learning
137 Reed Library
716-673-3649
oll@fredonia.edu

https://www.fredonia.edu/online

Hours of Operation:
Monday - Friday 8:00am - 5:00pm

Reed Library

Chat With A Librarian - 24/7

Text A Librarian: 716-407-7698

Request An Individual Research Appointment

Email: reedref@fredonia.edu

https://www.fredonia.edu/library 

Reed Library Building Hours

StarFish

Get the assistance you need when you don't know who to ask. 

  • Login to Starfish Early Alert
  • Click on the "Raise Your Hand" navigation item in the menu in the top left corner. 
  • Select one of the topics and be sure to add detailed comments about your request so the appropriate person has the information they need to best assist you.

https://www.fredonia.edu/academics/starfish-early-alert

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Virtual Meeting Spaces (Zoom)

Zoom Logo

Zoom is the Fredonia standard for video conferencing and virtual meetings. 

For instruction on joining a Zoom meeting go to: How can I join a Zoom meeting?

For instruction on scheduling a Zoom meeting go to: How can I schedule my own Zoom meeting?

View all support documentation at: https://zoom.fredonia.edu 

Access Zoom at: http://www.fredonia.edu/zoom 



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Google Tools, including Email (Google Workplace)

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How can I connect to the wireless internet connection on the Fredonia campus? 

You can connect to the FredSecure eduroam wireless connection by following the instructions at: eduroam Setup

Gaming systems and other multi-media devices should connect to FredMedia by following these instructions: FREDmedia Setup

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Fredonia is participating in eduroam which is available at more than 12,000 locations worldwide, including more than 530 colleges, universities, and research facilities in the United States. You can find more information about connecting to eduroam at: eduroam wireless (WiFi)




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Data Storage Options

storage by DinosoftLab from the Noun ProjectWhere can I store my data?

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For instruction on printing from your laptop go to: Wireless Printing






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Phishing Awareness

phishing by Eucalyp from the Noun ProjectDon't Get Hooked! Become familiar with quickly recognizing phishing emails by reviewing this KB: Phishing Awareness






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Citation Tools

Quote by Sharon Showalter from the Noun ProjectReed Library recommends and supports the following citation managers:

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