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Some vendors may have VPAT/accessibility compliance information available info is on their website. However, most do not have the information publicly availablethe info open to the public. If this happens, contact the vendors need to be contacted with a request for a VPAT.

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Info

NOTE: Please review the vendor’s website BEFORE sending an email to them. They may have an accessibility compliance webpage and/or a VPAT publicly availablethat the public can see.

Sample email for

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a VPAT request from a vendor:

Make sure to replace the bold text below.

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If you have not created a VPAT for this product, you can learn more about VPATs in Section 508 VPAT Template.

Thank you and please contact me if you have further questions,
[Campus requestor name]
[Contact Info]

Sample email for

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asking a vender to send more documents if a vendor

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does not have a VPAT:

Make sure to replace the bold text below.

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In the absence of a VPAT, can you provide us with any information info about how the product is accessible? For example, what are known supports for accessibility standards? What are known accessibility gaps of the product and how are those addressed? Do you have clients who require accessible products? If so, can you provide a reference for someone who can speak with us about how your product is accessible? What experience does your team have coding accessible software? What standards are used (e.g. WCAGs)? Do you do testing with users with a visual, or physical impairments? Does your company have a roadmap for accessibility going forward? Have you tested mobile apps with accessibility in mind? Would your company indemnify the college against legal action related to accessibility?

Is there a plan to create a VPAT for this product? Right now, we request and review VPATs at purchase and renewal. For any purchase to move forward, a VPAT will be asked for at the next purchase/renewal period. Information on making VPATs, as well as a template, may be found here: Section 508 VPAT.

Thank you for your assistance,
[Campus requestor name]
[Contact Info]