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The first step of this process is to request a Voluntary Product Accessibility Template (VPAT). A VPAT is a guide for your team to help understand the various criteria standards within the template(s). VPATs also compares the software’s criteria standards to Section 508 and WCAG AA standards. Please send me your VPAT so that we may begin our review process.

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In the absence of a VPAT, can you provide us with any information about how the product is accessible? For example, what are known supports for accessibility criteriastandards? What are known accessibility gaps of the product and how are those addressed? Do you have clients who require accessible products? If so, can you provide a reference for someone who can speak with us about how your product is accessible? What experience does your team have coding accessible software? What standards are used (e.g. WCAGs)? Do you do testing with users with a visual, or physical impairments? Does your company have a roadmap for accessibility going forward? Have you tested mobile apps with accessibility in mind? Would your company indemnify the college against legal action related to accessibility?

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