How to setup the Client VPN Service for Mac OS X

To log into the secure Fredonia Client VPN Service

1. Using the web browser on your computer, browse to the URL

VPN Login Pane with eServices ID, password, and Submit button
2. When you are prompted for your eServices I.D. and password:

  • In the  field, type your eServices I.D.
  • In the Password field, type your password.

3. Select Login.

The Fredonia Web VPN will redirect your web browser to the Fredonia SSL VPN web portal home page automatically.

Fredonia Client VPN Service Portal Overview
After logging in to the web portal, the remote user is presented with a web portal page similar to the following:

  1. Select from the Fredonia VPN client service drop down the Mac software installation package to download the forticlient-mac-fredonia.dmg installation package. 
    NOTE: This software installation package is for Mac OS X operating systems. Android and iOS users will need to install this client directly from their app stores. 

    Fredonia VPN client service drop down showing the Mac software installation choice.
  2. Next, find the forticlient-mac-fredonia.dmg installation package and double click the Application file to run the installation. 
    NOTE: You will need local administrative privileges on the computer you are installing the Fredonia forticlient-mac-fredonia.dmg installation package on.
    Downloads tab containing a list files to download

  3. Double click the Install icon, then click Continue.
    The opening page for FortiClient for Mac OS X with options to uninstall, tech documents, and install
    Welcome to FortiClient installing page
  4. Check that you have read and accept the License Agreement and click Next.

    FortiClient Software License Agreement with an option to continueInstall FortiClient Software License Agreement page Agree or Disagree Policy

  5. Click Install.
    Install FortiClient Standard Installation file size and type
  6. Enter your local administrative credentials.
    Installer panel asking for Administrative Credentials
    Panel showing FortiClient installation progress

  7. Once the setup is complete, Find the FortiClient application and double click on it to open it.
    FortiClient application on the MAC computer screen background
  8. Log in the Fredonia VPN by entering your eServices User I.D. and password then selecting Connect.
    FortiClient sign in for Remote Access
  9. Find the Screen Sharing application and double click on it to open it. (To preform a Spotlight Search press command+space)
    FortiClient Spotlight Search bar
    FortiClient Screen Sharing extension option
  10. Enter the address of the computer you are connecting to
    FortiClient Screen Sharing Connect To Device Tab

  11. Enter in you eServices credentials and click connect.
    FortiClient Connection to Device panel requesting eServices credentials
    FortiClient Connection to Device panel with eServices credentials completed
    Apple Mac sign in screen with a flower as the main icon in the center

If you are connecting from your Mac to a Windows machine, follow these steps:

Download and install Microsoft Remote Desktop 10 from the App Store

Launch the application and click the + button to add a shortcut to your windows machine

Apple Mac installation components including name, password, security, and download location on computer

Username: ad\e-services username
Password: Your normal e-services password
Security: change to "Allow server to choose the type of security"

After the session has been established, follow the normal login procedure.

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