Academic Event Recordings SC (Retired Service)

Service

Academic Event Recordings (Transitioned to Marketing and Communications)

Service Manager

Director of Technology Support Services

Department

ITS Service Center (After 1/2/18, Marketing Communications)

Contact

Location: W203 Thompson Hall

Phone Number: (716) 673-3407

Email: ITS Service Center

All requests for assistance are completed using the Tracker Customer Portal

Service Owner

Chief Information Officer

Description

ITS will coordinate single camera video recordings of academic events on the campus of the State University New York of Fredonia. After 1/2, this service will be provided by Marketing and Communications.

Service Users

Teaching Faculty

User Services

After recordings are completed, access to the video recording will be provided to the requester. Archival recordings will be provided to Reed Library for inclusion in the campus archives collection.

Business Services

Teaching Faculty in the following colleges and schools can request this service:

College of Education
College of Liberal Arts & Sciences
College of Visual & Performing Arts
School of Business

Technical Services

Video Recording Equipment: ITS utilizes ITS-owned video recording equipment for providing recordings.
Computing Equipment: Computers are utilized to transfer the recording from the camera to a digital format that is accessible to the requestor.

Requirements

Before recording an academic event, written permission and signed talent release form must be obtained, prior to the event.
Departments requesting a recording will be responsible for maintaining release records of written permission.
At least two weeks notice is required to coordinate student staff assistants and to ensure equipment is available for the recording.

Rates / Cost of Use

Requests for copies of video recordings on optical media will require funds to cover the cost of duplication media and supplies. High volume duplication request costs will be determined in consultation with a third party vendor. The requestor will need to supply funding for high volume duplication requests.

Getting Started

This service has been retired.

Availability

This service has been retired.

Getting Help

This service has been retired.

SLA Notes

Users requesting a recording can expect a response within 2 business days and should expect access to the recording 10-15 business days after the event.

What is not included:

Multiple camera recordings
Post-production

Business Procedures

NA

Change Procedures

Changes to the service (transition, additions, and discontinuations) must be reviewed by TAC and approved by the Service Manager (CIO) and Cabinet.

Assigned Primary Support

NA

Assigned Secondary Support

NA

RACI Chart

Level	Responsible	Accountable	Consulted	Informed
Primary	ITS Service Center Student Employees	NA	ITS Service Center	Users

Date Last Modified

Status

Retired