Ensemble Video SC (Retired Service)

Service

Ensemble Video (Service Transitioned to Panopto)

Service Manager

Director of Technology Support Services

Department

ITS Service Center

Contact

Location: W203 Thompson Hall

Phone Number: (716) 673-3407

Email: ITS Service Center

All requests for assistance are completed using the Tracker Customer Portal

Service Owner

Chief Information Officer

Description

Video hosting

Service Users

This service is retired and is no longer available.

User Services

Ensemble provides a repository for the hosting of online videos for instructional purposes.

Business Services

This service was previously provided to Teaching Faculty in the following colleges and schools:

  • College of Education

  • College of Liberal Arts & Sciences

  • College of Visual & Performing Arts

  • School of Business

Technical Services

Past technical services included:

  • Video Recording Equipment: ITS utilizes ITS owned video recording equipment to provide the capacity for providing recordings.

  • Computing Equipment: Computers are utilized to transfer the recording from the camera to a digital format that is accessible to the requestor.

Requirements

An eServices login is required to login.

Rates / Cost of Use

There was no cost for faculty, staff, and students to use Ensemble. 

Getting Started

This service is retired and is no longer available.

Availability

This service is retired and is no longer available.

Getting Help

This service is retired and is no longer available.

SLA Notes

Incidents, problems, and service requests were in alignment with the ITS Service Level Agreement.

Business Procedures

Content is being transferred from Ensemble to Panopto.

Change Procedures

Changes to the service (transition, additions, and discontinuations) must be reviewed by ITS Leadership, ITAB, and approved by the Service Owner (CIO) and Cabinet.

Assigned Primary Support

N/A

Assigned Secondary Support

N/A

RACI Chart


Level

Responsible

Accountable

Consulted

Informed

Primary

N/A

N/A

ITS Service Center

Users

Secondary

N/A

N/A

ITS Service Center

Users

Tertiary




Users

Date Last Modified

Status

Retired