Ensemble Video SC (Retired Service)
T. John McCune
tito1365
Daniel LaGrow
Service | Ensemble Video (Service Transitioned to Panopto) | ||||||||||||||||||||
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Service Manager | Director of Technology Support Services | ||||||||||||||||||||
Department | ITS Service Center | ||||||||||||||||||||
Contact | Location: W203 Thompson Hall Phone Number: (716) 673-3407 Email: ITS Service Center All requests for assistance are completed using the Tracker Customer Portal | ||||||||||||||||||||
Service Owner | Chief Information Officer | ||||||||||||||||||||
Description | Video hosting | ||||||||||||||||||||
Service Users | This service is retired and is no longer available. | ||||||||||||||||||||
User Services | Ensemble provides a repository for the hosting of online videos for instructional purposes. | ||||||||||||||||||||
Business Services | This service was previously provided to Teaching Faculty in the following colleges and schools:
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Technical Services | Past technical services included:
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Requirements | An eServices login is required to login. | ||||||||||||||||||||
Rates / Cost of Use | There was no cost for faculty, staff, and students to use Ensemble. | ||||||||||||||||||||
Getting Started | This service is retired and is no longer available. | ||||||||||||||||||||
Availability | This service is retired and is no longer available. | ||||||||||||||||||||
Getting Help | This service is retired and is no longer available. | ||||||||||||||||||||
SLA Notes | Incidents, problems, and service requests were in alignment with the ITS Service Level Agreement. | ||||||||||||||||||||
Business Procedures | Content is being transferred from Ensemble to Panopto. | ||||||||||||||||||||
Change Procedures | Changes to the service (transition, additions, and discontinuations) must be reviewed by ITS Leadership, ITAB, and approved by the Service Owner (CIO) and Cabinet. | ||||||||||||||||||||
Assigned Primary Support | N/A | ||||||||||||||||||||
Assigned Secondary Support | N/A | ||||||||||||||||||||
RACI Chart |
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Date Last Modified | |||||||||||||||||||||
Status | Retired |