Application Express SC
Service | Application Express |
Service Manager | Kevin Lane |
Department | Enterprise Information Services |
Contact | 207B Thompson Hall, 673-3198, Charles.Reed@fredonia.edu |
Service Owner | CIO |
Description | Web Application Development - Application Express is a tool for developing web applications with SQL and PL/SQL. ApEX resides on the development environment. The COE NYSTCE score processing is used for production data purposes. |
Service Users | All banner users with ApEx content (College of Education). |
User Services | Application Express allows the College of Education a consolidated business process for NYSTCE score loads from New State Ed to banner. |
Business Services | All banner users. |
Technical Services |
|
Requirements | Valid banner user and valid banner roles. |
Rates / Cost of Use | The regular and expected use of this service does not require a fee. |
Getting Started | |
Availability | This is service is available 24 hours a day, seven days a week. |
Getting Help | Submit a ticket through the ticketing system. |
SLA Notes | Requests are handled by the next business day. |
Change Procedures | Request for change should be handled through the ticketing system. |
Assigned Primary Support | Chuck Reed |
Assigned Secondary Support | Teresa Dodge |
RACI Chart | |
Date Last Modified | |
Status | Active |