Application Express SC
Owned by tito1365
Service | Application Express | ||||||||||||||||||||
Service Manager | Kevin Lane | ||||||||||||||||||||
Department | Enterprise Information Services | ||||||||||||||||||||
Contact | 103A Maytum, 673-3198, Charles.Reed@fredonia.edu | ||||||||||||||||||||
Service Owner | AVP/CIO - Stephen Rieks | ||||||||||||||||||||
Description | Web Application Development - Application Express is a tool for developing web applications with SQL and PL/SQL. ApEX resides on the development environment. The COE NYSTCE score processing is used for production data purposes. | ||||||||||||||||||||
Service Users | All banner users with ApEx content (College of Education). | ||||||||||||||||||||
User Services | Application Express allows the College of Education a consolidated business process for NYSTCE score loads from New State Ed to banner. | ||||||||||||||||||||
Business Services | All banner users. | ||||||||||||||||||||
Technical Services |
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Requirements | Valid banner user and valid banner roles. | ||||||||||||||||||||
Rates / Cost of Use | The regular and expected use of this service does not require a fee. | ||||||||||||||||||||
Getting Started | |||||||||||||||||||||
Availability | This is service is available 24 hours a day, seven days a week. | ||||||||||||||||||||
Getting Help | Submit a ticket through the ticketing system. | ||||||||||||||||||||
SLA Notes | Requests are handled by the next business day. | ||||||||||||||||||||
Business Procedures | Business procedures are documented in fredshare. | ||||||||||||||||||||
Change Procedures | Request for change should be handled through the ticketing system. | ||||||||||||||||||||
Assigned Primary Support | Chuck Reed | ||||||||||||||||||||
Assigned Secondary Support | Teresa Dodge | ||||||||||||||||||||
RACI Chart |
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Date Last Modified | |||||||||||||||||||||
Status | Active |