Application Express SC
- Kevin Lane
- tito1365
- Daniel LaGrow
Service | Application Express |
|---|---|
Service Manager | Kevin Lane |
Department | Enterprise Information Services |
Contact | Location: 207B Thompson Hall Phone Number: (716) 673-3198 All requests for assistance are completed using the Tracker Customer Portal |
Service Owner | Chief Information Officer |
Description | Web Application Development - Application Express is a tool for developing web applications with SQL and PL/SQL. ApEX resides on the development environment. The COE NYSTCE score processing is used for production data purposes. |
Service Users | All banner users with ApEx content (College of Education). |
User Services | Application Express allows the College of Education a consolidated business process for NYSTCE score loads from New State Ed to banner. |
Business Services | All banner users. |
Technical Services |
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Requirements | Valid banner user and valid banner roles. |
Rates / Cost of Use | The regular and expected use of this service does not require a fee. |
Getting Started | Â |
Availability | This is service is available 24 hours a day, seven days a week. |
Getting Help | Submit a ticket through the ticketing system. |
SLA Notes | Requests are handled by the next business day. |
Change Procedures | Request for change should be handled through the ticketing system. |
Assigned Primary Support | Chuck Reed |
Assigned Secondary Support | Teresa Dodge |
RACI Chart | |
Date Last Modified | Â |
Status | Active |