Residence Life Smart Classrooms SC
Mark Mackey
tito1365
Daniel LaGrow
Admin JBB (Deactivated)
Service | Residence Life Smart Classrooms | ||||||||||||||||||||
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Service Manager | Ben Hartung, Manager of Residential Technology and Security Systems | ||||||||||||||||||||
Department | |||||||||||||||||||||
Contact | Location: Thompson W203 Phone Number: (716) 673-3668 Email: ResNet All requests for assistance are completed using the Tracker Customer Portal | ||||||||||||||||||||
Service Owner | Chief Information Officer | ||||||||||||||||||||
Description | The Residence Life Smart Classrooms service includes the installation, maintenance and scheduling of the Grissom Hall and Kasling Hall smart classrooms. | ||||||||||||||||||||
Service Users |
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User Services | The smart classrooms in Kasling Hall and Grissom Hall are fully equipped with white boards, Internet, a PC workstation w/ mouse & keyboard, controlled lighting, sound & video system with remote controls, table and chair for the instructor, a podium for presentations, an acoustical ceiling and a 60" x 60" pull screen. Both rooms have card readers that are online and ready for use with the campus access control system. Seating Capacity = 24 | ||||||||||||||||||||
Business Services | Smart Classroom equipment, space and furniture. | ||||||||||||||||||||
Technical Services |
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Requirements | The requirements for using this service included the following:
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Rates / Cost of Use | The cost of the service covered by the Housing Fees. | ||||||||||||||||||||
Availability | Usage: 8:30 am - 3:30 pm Academic class usage 3:30 pm - 6:30 pm Student Affairs or other Division usage After 6:30 pm Residence Life programming usage. Support: Hours: Monday - Friday 8:30am - 5:00pm Summer: Monday - Friday 8:00 am - 4:00 pm Emergencies - 24/7 based on the availability of support staff | ||||||||||||||||||||
SLA Notes |
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Business Procedures | Residence Life Smart Classrooms | ||||||||||||||||||||
Change Procedures | Changes to the service (transition, additions, and discontinuations) must be reviewed by the Office of Residence Life, TAC and approved by the Service Manager (CIO) and Cabinet. Changes to the configurations, software, hardware or business procedures are reviewed monthly by the campus Security Systems Team. | ||||||||||||||||||||
Assigned Primary Support | |||||||||||||||||||||
Assigned Secondary Support | |||||||||||||||||||||
RACI Chart | Name: Residence Life Smart Classrooms Description: see above
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Date Last Modified |