The Residence Life Webforms service is the design, installation, administration and troubleshooting of the Google Forms utilized by the Office of Residence Life professional staff and residential students.
Residence Hall Directors
Residence Life Administrative Staff
The service is limited to the existing forms utilized by the Residence Life Office which include the following:
Program Announcement Request (EMS) Form
Student of the Month Nomination Form
Residence Life FREDcard Door Access Control Request Form
Lost Key Form
Program Evaluation/Program of the Month Form
RA Duty Log
Application for Resident Assistant Position
Resident Assistant Transfer Application
Academic & Administrative Campus Access Control Request Form
Each form provides a different business service.
Form design and implementation.
Access control via google groups for forms.
Scripting for email function for select forms.
Change management for forms.
Auditing and reporting for form usage.
The requirements for using this service included the following:
current Residence Life staff member
Rates / Cost of Use
The cost of the service covered by the Housing Fees.
FredQuest - ITS Incident Management System
Hours: Monday - Friday 8:30am - 5:00pm
Summer: Monday - Friday 8:00 am - 4:00 pm
Emergencies - 24/7 based on the availability of support staff
In person: 154 McGinnies (Near the loading dock rear entrance)
All requests for assistance are completed using FredQuest.
Users with emergency issues can expect a response within 4 hours and should expect a resolution within 48 business hours of entering a ticket.
Change or new installation requests can expect a response within 36 hours and the resolution will depend on the scope of the request.
google share, fredshare
Changes to the service (transition, additions, and discontinuations) must be reviewed by TAC and approved by the Service Manager (CIO) and Cabinet. Changes to the configurations, software, hardware or business procedures are reviewed monthly by the campus Security Systems Team.