Residence Life Webforms SC

Residence Life Webforms

Location: Thompson W203

Phone Number: (716) 673-3668

Email: ResNet

All requests for assistance are completed using the Tracker Customer Portal

• Residence Hall Directors

• Residents Assistants

• Residence Life Administrative Staff

• Residents

The service is limited to the existing forms utilized by the Residence Life Office which include the following:

• Program Announcement Request (EMS) Form

• Student of the Month Nomination Form

• Residence Life FREDcard Door Access Control Request Form

• Lost Key Form

• Program Evaluation/Program of the Month Form

• RA Duty Log

• Application for Resident Assistant Position

• Resident Assistant Transfer Application

• Academic & Administrative Campus Access Control Request Form

• Form design and implementation.

• Access control via google groups for forms.

• Scripting for email function for select forms.

• Change management for forms.

• Auditing and reporting for form usage.

The requirements for using this service included the following:

• eServices account

• current Residence Life staff member

• current resident

Hours: Monday - Friday 8:30am - 5:00pm

Summer: Monday - Friday 8:00 am - 4:00 pm

Emergencies - 24/7 based on the availability of support staff

• Users with emergency issues can expect a response within 4 hours and should expect a resolution within 48 business hours of entering a ticket.

• Change or new installation requests can expect a response within 36 hours and the resolution will depend on the scope of the request.

Name: Residence Life Webforms

Description: see above