Information Technology Services
Information Technology Services Content
- Academic Technology
- ITS AI Guide
- Microsoft Collaboration Tools Matrix
- Microsoft Transition Training Resources
- Panopto
- Panopto Content Management for Faculty and Staff
- Allowing others to edit your Panopto videos
- Upload Audio and Video to Panopto
- Auto Generated Captions in Panopto
- Upload Dual (Enhanced) Video to Panopto
- How to log in to Panopto in a browser
- Using an ELMO Document Camera With Panopto
- Panopto Content Management for Students
- Sharing Panopto within courses
- Panopto FAQs
- How to Transfer Content from Panopto to Microsoft Clipchamp
- Zoom
- Gmail → Outlook Search Translation Guide
- Service Center
- Faculty and Staff Technology Recommendations for Remote Instruction
- How to Encrypt Office Documents
- How to Login to a Browser to Sync Settings (Chrome and Firefox)
- Installing Software on Windows 11
- FREDprint How-To's
- Quick Start Guide to FREDprint
- Understanding FREDprint Quotas
- Copying at a FREDprint Station
- Scanning at a FREDprint Station
- Secure Printing With Your Smartphone in FREDprint
- Resetting a Forgotten FREDprint Passcode
- SUNY Managed Print Initiative - Roll-out FAQ
- SUNY Managed Print Initiative - Background FAQ
- macOS Security Transition Documentation - Spring 2023
- Microsoft Licensing Changes - Summer 2024
- Scheduled Monthly Reboots for Critical Security Updates on University Owned Computers
- Service Center Hours
- Computer Labs
- Department Printer Options
- Service Center How-to articles
- Accessing the U: and M: Drives on a Mac
- What do I use YourConnection for?
- Using Microsoft OneDrive
- Adobe Products at SUNY Fredonia
- Adding Sites to the Pop-up Blocker Allowable
- Create a Digital Signature in Adobe Acrobat Reader
- How can I access my U: Drive from off campus?
- How to Configure the Houghton Toshiba Printer on Mac
- How to Find Your Computer Name
- How to Install a Chrome Extension
- How to use the U: Drive
- Printing Sustainability and Security Best Practices
- Private (Guest) Browsing
- Restore Previous or Deleted Versions of Files
- Signing into services with Microsoft Multi-Factor Authentication (Students)
- Sponsored Guest Account Procedure
- Student Computer Purchasing Program
- U: Drive Changes with DFS Transition
- What Software is Available to Students, Faculty, and Staff?
- Service Center Troubleshooting articles
- Student Technology Recommendations and Resources
- Technical Hardware and Software Lists
- Computer Labs Technical Lists
- Fenton 2162 Unique Software
- Reed library Lab Windows Unique Software
- McEwen G22 Unique
- Rockefeller 307 Unique Software
- Mason 2016 Unique Software
- Thompson E149 Lab Unique Software
- Thompson W203 Macintosh Computer
- Standard Windows Lab
- Rockefeller 237 Unique
- Thompson W112 Software
- Thompson W203 Windows Unique Software
- Science Center 121 Unique Software
- Thompson W112 Unique Software
- Rockefeller 253 Unique Software
- Thompson W229 Unique Software
- Rockefeller 239 Unique Software
- Fenton 2165 Unique Software
- Fenton 115 Unique Software
- Mason 2017 Unique Software
- Thompson W203 Mac Unique
- Rockefeller 310 Unique Software
- Thompson W217 Unique Software
- Thompson E149 Lab Standard
- Thompson W203 Windows Software
- McEwen 103 Unique Software
- Science Center 243 Unique Software
- Reed Library Lab Windows Software
- Igoe Photo Lab Unique
- Learning Center Lab Unique
- Thompson E287 Unique Software
- Reed Library lab Mac Unique
- Reed Library Lab Mac
- Rockefeller 233 Unique Software
- Rockefeller 309 Unique Software
- Standard Mac Lab
- Thompson W112 Unique 2.0
- Computer Labs Technical Lists
- Technology Procurement Standards
- Technology Request Process (TRP)
- Windows 10 Transition Resources
- Learning Spaces Standard and Unique Software
- Learning Spaces List
- Fenton Hall
- Fenton 105 Classroom
- Fenton 108 Classroom
- Fenton 115
- Fenton 127 - English Reading Room
- Fenton 153 Classroom
- Fenton 154 Classroom
- Fenton 158 Classroom
- Fenton 159 Classroom
- Fenton 164 Classroom
- Fenton 166 Classroom
- Fenton 168 Classroom
- Fenton 170 Classroom
- Fenton 176 Classroom
- Fenton 179 Classroom
- Fenton 180 Classroom
- Fenton 2157 Classroom
- Fenton 2162
- Fenton Hall 2164 Classroom
- Fenton 2165 Computer Lab
- Houghton Hall
- Houghton B025 Classroom
- Houghton B026 Classroom
- Houghton B028 Classroom
- Houghton 126 Classroom
- Houghton 129 Classroom
- Houghton 132 Classroom
- Houghton 145 Classroom
- Houghton 146 (Conference Room)
- Houghton 148
- Houghton 149 Classroom
- Houghton 236 Classroom
- Houghton 237 Classroom
- Houghton 258 Computer Lab
- Houghton 259 Computer Lab
- Houghton 260 Classroom
- Houghton 261 (Conference Room)
- Mason Hall
- Mason 1001 Classroom
- Mason 1002 Classroom
- Mason 1012 Diers Recital Hall
- Mason 1022 Classroom
- Mason 1051 Classroom
- Mason 1075 Rehearsal Hall
- Mason 1080 Classroom
- Mason 2015 Piano Lab
- Mason 2016 Computer Lab
- Mason 2017
- Mason 2018 Classroom
- Mason 2019 Classroom
- Mason 2020 Piano Lab
- Mason 2140 Classroom
- Mason 3140 Classroom
- McEwen Hall
- Other Rooms
- Rockefeller Arts Center
- Rockefeller P59 Classroom
- Rockefeller P75 Classroom
- Rockefeller P84 Classroom
- Rockefeller 233 Animation and Illustration
- Rockefeller 236 Classroom
- Rockefeller 237 VANM Computer Lab
- Rockefeller 238 Classroom
- Rockefeller 239 VANM Computer Lab
- Rockefeller 247 TADA Design and Drafting
- Rockefeller 253 TADA Computer Lab
- Rockefeller 258 Classroom
- Rockefeller 262 Classroom
- Rockefeller 272 Classroom
- Rockefeller 276 Classroom
- Rockefeller 279 Classroom
- Rockefeller 307
- Rockefeller 310 Printing Lab
- Rockefeller 320 Classroom
- Rockefeller 321 Classroom
- Science Center
- Science Ctr B010 Classroom
- Science Ctr B012
- Science Ctr B017 Classroom
- Science Ctr 105
- Science Ctr 110 Classroom
- Science Ctr 117 Classroom
- Science Ctr 121
- Science Ctr 122 Classroom
- Science Ctr 126 Classroom
- Science Ctr 130 Classroom
- Science Ctr 143 Classroom
- Science Ctr 144 Classroom
- Science Ctr 220 - Gavin Aerie Conference Room
- Science Ctr 226 Classroom
- Science Ctr 231 Classroom
- Science Ctr 242 Classroom
- Science Ctr 243 Classroom
- Science Ctr 244 - Marletta Conference Room
- Science Ctr 321 - Major Alice Conference Room
- Science Center 322 Classroom
- Science Ctr 328 Classroom
- Science Ctr 332 Classroom
- Thompson Hall
- Thompson E110 TV Studio
- Thompson Hall E114 Classroom
- Thompson E120 Classroom
- Thompson E122 Classroom
- Thompson E124 Classroom
- Thompson E128 Classroom
- Thompson E148 Classroom
- Thompson E149 Speech
- Thompson E287 EDP
- Thompson E305 Classroom
- Thompson E309 (Conference Room)
- Thompson E316 Classroom
- Thompson E327 Classroom
- Thompson E329 - History Reading Room
- Thompson E335 Computer Lab
- Thompson E347 Classroom
- Thompson E359
- Thompson E363 Classroom
- Thompson E369 Meeting Room
- Thompson E384 Classroom
- Thompson W101 Lecture Hall
- Thompson W131 Classroom
- Thompson W203 Computer Lab
- Thompson W217 Lab
- Thompson W229 Computer Lab
- Thompson W231 Classroom
- Thompson W239 Classroom
- Thompson W245 Classroom
- Thompson W246 Classroom
- Thompson W301 (School of Business Reading Room)
- Thompson W338 Meeting Room
- Thompson W380 Meeting Room
- Thompson W394 Classroom
- Williams Center
- Fenton Hall
- Faculty Only Spaces
- Learning Spaces Technology Resources
- Houghton 028, 236, 237 control panel instructions
- How to use the control panels in the learning spaces
- Mersive Solstice Instructions
- Rosch Recital Hall control panel instructions
- Science Center 105 control panel instructions
- Science Center 321 control panel instructions
- Williams Center 204A-E Technology Instructions
- Tracker
- How to access your SUNY Fredonia eServices Log In?
- Security
- KnowBe4 Training Platform
- Campus Access Control Services
- Using temporary verification codes for MFA authentication
- Password Protecting and Encrypting Adobe PDF files
- Security Best Practices and Risks For Working Remotely
- Security Best Practices for Video-teleconferencing
- Set up the Microsoft Authenticator app
- SUNY NIST Policy Initiative Frequently Asked Questions (FAQs)
- Multi-factor authentication (MFA) - FAQs
- Security How-to articles
- Passphrases
- Recognize and Avoid Student Job Scams
- What is AppLocker and how are exceptions made?
- Virtru Email Protection Guide
- How to Password Protect and Encrypt Word files in Microsoft Office 365
- How to request a "Kiosk" computer?
- Information Security International Travel Guidelines
- Zoom Settings for Health Data
- How to Password Protect and Encrypt Files using 7-Zip for Windows
- How to Password Protect and Encrypt Excel files in Microsoft Office 365
- Computer Administrative Privileges FAQ and Request Process
- Digital Millennium Copyright Act
- eServices Password Security Standard
- Firewall Rule Request Procedure
- Fredonia Mail Data Loss Prevention Policy for Credit Card Numbers (CCN) and Social Security Numbers (SSN)
- Fredonia Secure the Human Reference Guide
- Getting started with 1Password Teams
- How do I use admin access on my Windows 10 computer?
- How to access the Fredonia Security Camera System Web Client
- How to encrypt your Android or iOS Mobile Device?
- How to Install and Use Spirion Endpoint Scanning for Restricted Information
- How to know if your email has been compromised
- Information Security Tips and Best Practices
- State University of New York at Fredonia System/Network Login Banners
- Step-by-Step MFA Setup Instructions
- SUNY Fredonia Information Security Policy Inventory
- 1Password Two-Factor Authentication
- Adding Multiple Sign-in Methods to Microsoft MFA
- Data Security Program
- Don't Ask Again for 14 Days Option - Microsoft MFA
- Emeritus eServices FAQ
- Fredonia Payment Card Industry - Data Security Standards
- Infrastructure Security Office (ISO) Change Management Process
- Know Your Fredonia ID - FAQ
- Using YubiKeys with Azure MFA OATH-TOTP
- VPN Instructions
- Zoom Security Settings
- Cloudflare WARP Client Piloting and Implementation
- SUNY Fredonia Compliance Training Program
- Enterprise Reporting and Development
- Enterprise Data Services
- Enterprise Information Services
- Enterprise Infrastructure Services
- Google Workspace
- Transfer Content (email, drive, contacts) in Google
- Google Workspace Services
- Shared Drives in Google
- How do I request FredApps access?
- Using Google Drive files offline
- Google Apps for Education SC
- G Suite Quick Reference Guides
- How To Create A Chrome Profile Without An Account
- Migrating Distribution Lists into Google Contracts
- Migrating Files from Google Drive to Microsoft OneDrive
- What are file size limits on Google Drive?
- Networking
- eduroam wireless (WiFi)
- Connecting to eduroam on a Chromebook
- Connecting to eduroam with Linux (Ubuntu)
- Connecting to eduroam with Mac OS
- Connecting to eduroam with iOS
- Connecting to eduroam with Android
- Connecting to eduroam with Windows 10 & 11
- eduroam WiFi Configuration
- Removing FREDSecure wireless name from your device
- Utilizing Campus Network Resources on WiFi
- Short Term Wireless Networks on Campus
- Voice over IP phone service (VoIP)
- VoIP phone physical location change
- VoIP phone usage FAQ's
- How to change your VoIP phone ring to silent or choose another ring type
- How to Check Your Call History
- How to forward your VoIP office phone
- How to Reboot Your VoIP Phone
- Long distance phone call locations and information
- Polycom VVX 450 Business IP Phone features
- Polycom VVX 450 VoIP Phone - Detailed User Guide
- Polycom VVX 450 VoIP Phone Quick Start Guide
- voicemail - Accessing the voicemail at Fredonia
- voicemail - changing or creating your voicemail greeting at Fredonia
- voicemail - recording your name for voicemail at Fredonia
- voicemail - voicemail to email at Fredonia
- VoIP video tutorials
- 8-9 Call Pattern Change 3-15-2021
- eduroam wireless (WiFi)
- Project Management
- Quick Start Digital Tools for Faculty/Staff
- Quick Start Digital Tools for Students
- ResNet
- Let's make sure you are FREDready?
- Microsoft Transition Project FAQs
- Microsoft 365: Getting Started Guide
- SUNY Fredonia eService Data Storage Quotas Guide
- Encrypting Email Messages Using Outlook
- Microsoft Teams
- Understanding Microsoft 365 Distribution Lists, Teams, and SharePoint
- Firewall Rule Request Process
- Email Forwarding
- Software Request Process for Faculty/Staff
- How to Open and View a PST File in Microsoft Outlook
- Microsoft 365 Org Explorer: Viewing SUNY Fredonia's Official Organizational Charts and Reporting Structures