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Information Technology Services
Information Technology Services
Information Technology Services Content
- Service Center
- Faculty and Staff Technology Recommendations for Remote Instruction
- How do I get access to my eServices?
- How to Encrypt Office Documents
- How to Login to a Browser to Sync Settings (Chrome and Firefox)
- Installing Software on Windows 11
- FREDprint How-To's
- macOS Security Transition Documentation - Spring 2023
- Microsoft Licensing Changes - Summer 2024
- Scheduled Monthly Reboots for Critical Security Updates on University Owned Computers
- Service Center Hours
- Computer Labs
- Department Printer Options
- Service Center How-to articles
- Accessing the U: and M: Drives on a Mac
- Adobe Products at SUNY Fredonia
- Adding Sites to the Pop-up Blocker Allowable
- Create a Digital Signature in Adobe Acrobat Reader
- How can I access my U: Drive from off campus?
- How to Configure the Houghton Toshiba Printer on Mac
- How to Find Your Computer Name
- How to Install a Chrome Extension
- How to use the U: Drive
- Printing Information
- Printing Sustainability and Security Best Practices
- Private (Guest) Browsing
- Restore Previous or Deleted Versions of Files
- Signing into services with Microsoft Multi-Factor Authentication (Students)
- Sponsored Guest Account Procedure
- Student Computer Purchasing Program
- U: Drive Changes with DFS Transition
- Using Microsoft OneDrive
- What do I use YourConnection for?
- What Software is Available to Students, Faculty, and Staff?
- Service Center Troubleshooting articles
- Student Technology Recommendations and Resources
- Technical Hardware and Software Lists
- Computer Labs Technical Lists
- Fenton 2162 Unique
- Reed library Lab Windows Unique
- McEwen G22 Unique
- Fenton 2164 Unique
- Rockefeller 307 Unique
- Mason 2016 Unique
- Thompson E149 Lab Unique
- Thompson W203 Mac
- Standard Windows Lab
- Rockefeller 237 Unique
- Thompson W112 Standard
- Thompson W203 Windows Unique
- SC 121 Unique
- Thompson W112 Unique
- Rockefeller 253 Unique
- Thompson W229 Unique
- Rockefeller 239 Unique
- Fenton 2165 Unique
- Fenton 115 Unique
- Mason 2017 Unique
- Thompson W203 Mac Unique
- Rockefeller 310 Unique
- Thompson W217 Unique
- Thompson E149 Lab Standard
- Thompson W203 Windows
- McEwen 103 Unique
- SC 243 Unique
- Reed Library Lab Windows Software
- Igoe Photo Lab Unique
- Learning Center Lab Unique
- Thompson E287 Unique
- Reed Library lab Mac Unique
- Reed Library Lab Mac
- Rockefeller 233 Unique
- Rockefeller 309 Unique
- Standard Mac Lab
- Thompson W112 Unique 2.0
- Computer Labs Technical Lists
- Technology Procurement Standards
- Technology Request Process (TRP)
- Windows 10 Transition Resources
- Learning Spaces Standard and Unique Software
- Learning Spaces List
- Fenton Hall
- Houghton Hall
- Mason Hall
- McEwen Hall
- Other Rooms
- Rockefeller Arts Center
- Rockefeller P59
- Rockefeller P75
- Rockefeller P84
- Rockefeller 233 Animation and Illustration
- Rockefeller 236
- Rockefeller 237 VANM
- Rockefeller 238
- Rockefeller 239 VANM
- Rockefeller 247 TADA Design and Drafting
- Rockefeller 253 TADA
- Rockefeller 258
- Rockefeller 262
- Rockefeller 272
- Rockefeller 276
- Rockefeller 279
- Rockefeller 307
- Rockefeller 310
- Rockefeller 320
- Rockefeller 321
- Science Center
- Science Ctr B010
- Science Ctr B012
- Science Ctr B017
- Science Ctr 105
- Science Ctr 110
- Science Ctr 117
- Science Ctr 121
- Science Ctr 122
- Science Ctr 126
- Science Ctr 130
- Science Ctr 143
- Science Ctr 144
- Science Ctr 220 - Gavin Aerie Conference Room
- Science Ctr 226
- Science Ctr 231
- Science Ctr 242
- Science Ctr 243
- Science Ctr 244 - Marletta Conference Room
- Science Ctr 321 - Major Alice Conference Room
- Science Ctr 322
- Science Ctr 328
- Science Ctr 332
- Thompson Hall
- Thompson E110 - TV Studio
- Thompson E114
- Thompson E120
- Thompson E122
- Thompson E124
- Thompson E128
- Thompson E148
- Thompson E149 Speech
- Thompson E287 EDP
- Thompson E305
- Thompson E309 (Conference Room)
- Thompson E316
- Thompson E327
- Thompson E329 - History Reading Room
- Thompson E335
- Thompson E347
- Thompson E359
- Thompson E363
- Thompson E369
- Thompson E384
- Thompson W101
- Thompson W131
- Thompson W203
- Thompson W217
- Thompson W229
- Thompson W231
- Thompson W239
- Thompson W245
- Thompson W246
- Thompson W301 (School of Business Reading Room)
- Thompson W338
- Thompson W380
- Thompson W394
- Williams Center
- Faculty Only Spaces
- Learning Spaces Technology Resources
- Extron Share-link
- Houghton 028, 236, 237 control panel instructions
- How to use the control panels in the learning spaces
- Mersive Solstice Instructions
- Rosch Recital Hall control panel instructions
- Science Center 105 control panel instructions
- Science Center 321 control panel instructions
- Williams Center 204A-E Technology Instructions
- Tracker
- Security
- KnowBe4 Training Platform
- Using temporary verification codes for MFA authentication
- Password Protecting and Encrypting Adobe PDF files
- Security Best Practices and Risks For Working Remotely
- Security Best Practices for Video-teleconferencing
- Set up the Microsoft Authenticator app
- SUNY NIST Policy Initiative Frequently Asked Questions (FAQs)
- Multi-factor authentication (MFA) - FAQs
- Security How-to articles
- Passphrases
- Recognize and Avoid Student Job Scams
- SUNY Fredonia Data Storage Services
- What is AppLocker and how are exceptions made?
- Virtru Email Protection Guide
- How to Password Protect and Encrypt Word files in Microsoft Office 365
- How to request a "Kiosk" computer?
- Information Security International Travel Guidelines
- Zoom Settings for Health Data
- How to Password Protect and Encrypt Files using 7-Zip for Windows
- How to Password Protect and Encrypt Excel files in Microsoft Office 365
- Computer Administrative Privileges FAQ and Request Process
- Digital Millennium Copyright Act
- eServices Password Security Standard
- Firewall Rule Request Procedure
- Fredonia Mail Data Loss Prevention Policy for Credit Card Numbers (CCN) and Social Security Numbers (SSN)
- Fredonia Secure the Human Reference Guide
- Getting started with 1Password Teams
- How do I use admin access on my Windows 10 computer?
- How to access the Fredonia Security Camera System Web Client
- How to encrypt your Android or iOS Mobile Device?
- How to Install and Use Spirion Endpoint Scanning for Restricted Information
- How to know if your email has been compromised
- Information Security Tips and Best Practices
- State University of New York at Fredonia System/Network Login Banners
- Step-by-Step MFA Setup Instructions
- SUNY Fredonia Information Security Policy Inventory
- 1Password Two-Factor Authentication
- Adding Multiple Sign-in Methods to Microsoft MFA
- Campus Access Control Services
- Data Risk Classification Policy
- Data Security Program
- Don't Ask Again for 14 Days Option - Microsoft MFA
- Emeritus eServices FAQ
- Fredonia Payment Card Industry - Data Security Standards
- Infrastructure Security Office (ISO) Change Management Process
- Know Your Fredonia ID - FAQ
- Using YubiKeys with Azure MFA OATH-TOTP
- VPN Instructions
- Zoom Security Settings
- Enterprise Reporting and Development
- Academic Technology and Innovation
- How to locate any faculty/staff on campus
- Panopto
- Panopto Content Management for Faculty and Staff
- Allowing others to edit your Panopto videos
- Upload Audio and Video to Panopto
- Auto Generated Captions in Panopto
- Upload Dual (Enhanced) Video to Panopto
- How to log in to Panopto in a browser
- Using an ELMO Document Camera With Panopto
- Panopto Content Management for Students
- Sharing Panopto within courses
- Panopto FAQs
- Tools Matrix for Collaboration Platforms
- Zoom
- Editing Captions in Zoom Cloud Recordings
- Setting Up Live-Streaming To Panopto In Zoom
- Enabling Auto Transcription in Zoom Meetings
- How to Change Your Display Name
- Using Zoom Meetings For Events
- Live Captioning in Zoom Meetings
- Limiting Zoom Meetings to Only Fredonia Participants
- Participant Expectations
- Signing In to Zoom Using Single Sign-On
- Accessing and Sharing Zoom Cloud Recordings in Panopto
- Microsoft Transition Training Resources
- Enterprise Data Services
- Enterprise Information Services
- Enterprise Infrastructure Services
- Google Workspace
- Creating or Joining a Class in Google Classroom
- Transfer Content (email, drive, contacts) in Google
- Google Workspace Services
- Listserv Migration to Google Groups
- Creating Hangouts Meet events in Google Calendar: Recording and Sharing Meetings
- Shared Drives in Google
- Scheduling a Zoom Meeting through Google Calendar
- How do I request FredApps access?
- Gmail sending limits in G Suite
- Using Google Drive files offline
- Fredonia Google Workspace Storage FAQs
- Google Apps for Education SC
- Google Workspace: help with Gmail, Calendar, Drive, Docs & Groups
- How do I add a signature to my email?
- How do I change or turn off calendar notifications?
- How do I search my email?
- How do I forward Gmail messages to another account?
- How do I mark or unmark Spam in Gmail?
- How do I use Google Docs?
- What is my Google Drive quota?
- How do I set up mail delegation?
- How do I create and respond to posts?
- How do I add people to my group and view all members?
- How do I use Google Drive?
- How do I send emails from a different address or alias?
- How do I block or unsubscribe from emails?
- What are my email sending limits?
- How do I find and join a Group?
- How do I customize how I view my calendar?
- How do I set my browser so that I stay signed out of my Google account?
- How do I share files with Team Drives?
- How do I import, restore, or back up contacts?
- How do I use Google Calendar appointment slots?
- How do I trace an email with its full headers?
- How do I create a Google Group?
- How do I unsubscribe from a Group?
- How do I create rules to filter my emails?
- How do I add a title, heading, or table of contents in a document?
- When I send an email to a list, or BCC myself on something, I don't receive it. Why?
- What is my username?
- What will my email address be?
- How do I login to FREDmail for the first time?
- How do I send attachments in my email?
- How do I share my calendar?
- How do I create a desktop shortcut for my email?
- How do I create or replace my Outlook profile to work with G Suite?
- How do I set up an out of office reply?
- How do I sign in to my email?
- How do I setup FREDmail for mobile?
- Grackle for Google Docs, Sheets, and Slides
- G Suite Quick Reference Guides
- How To Create A Chrome Profile Without An Account
- Migrating Distribution Lists into Google Contracts
- Migrating Files from Google Drive to Microsoft OneDrive
- Scheduling a Zoom Meeting for Someone Else Through Google Calendar
- What are file size limits on Google Drive?
- Networking
- eduroam wireless (WiFi)
- Connecting to eduroam on a Chromebook
- Connecting to eduroam with Linux (Ubuntu)
- Connecting to eduroam with Mac OS
- Connecting to eduroam with iOS
- Connecting to eduroam with Android
- Connecting to eduroam with Windows 8 & 10
- eduroam WiFi Configuration
- Removing FREDSecure wireless name from your device
- Utilizing Campus Network Resources on WiFi
- Short Term Wireless Networks on Campus
- Voice over IP phone service (VoIP)
- VoIP phone physical location change
- VoIP phone usage FAQ's
- How to change your VoIP phone ring to silent or choose another ring type
- How to Check Your Call History
- How to forward your VoIP office phone
- How to Reboot Your VoIP Phone
- Long distance phone call locations and information
- Polycom VVX 450 Business IP Phone features
- Polycom VVX 450 VoIP Phone - Detailed User Guide
- Polycom VVX 450 VoIP Phone Quick Start Guide
- voicemail - Accessing the voicemail at Fredonia
- voicemail - changing or creating your voicemail greeting at Fredonia
- voicemail - recording your name for voicemail at Fredonia
- voicemail - voicemail to email at Fredonia
- VoIP video tutorials
- 8-9 Call Pattern Change 3-15-2021
- eduroam wireless (WiFi)
- Project Management
- Quick Start Digital Tools for Faculty/Staff
- Quick Start Digital Tools for Students
- ResNet
- Artificial Intelligence (AI)
- File lists
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