Accessibility Contact List

Accessibility Contact List

If you have any questions on Fredonia’s Accessibility Services please contact the following faculty, staff, and departments.

Disability Support Services

  • Services:

    • Disability Support Services(DSS) offers qualified students with disabilities, academic, housing and parking accommodations by working with Faculty, Residence Life and University Police to establish needed and reasonable accommodations. 

    • DSS has a Testing Center that registered students with testing accommodations may utilize, after booking, to take advantage of their testing accommodations.

    • DSS also has an Educational Coach available to meet on a weekly basis with registered students to assist with executive functioning skills and help students stay accountable to their academic progress.

  • Location: Carnahan-Jackson Center Reed Library, 4th Floor State University of New York at Fredonia, NY 14063

  • Phone Number: (716) 673-3270

  • Email

Human Resources

  • Services: Employee ADA Medical Accommodations

  • Contact: Jennifer Costa, Associate Director of Human Resources

  • Location: 511 Maytum Hall, State University of New York at Fredonia, NY 14063

  • Phone: (716) 673-3434

ITS Academic Technology and Innovation

  • Services:

    • Accessibility procurement reviews for Technology Request Process (TRP)

    • Digital and Web Accessibility Advisory Committee (DAWAAC)

    • Electronic Information Technology Accessibility (EITA) compliance with SUNY

    • Provide digital content accessibility training

  • Contact: Dr. T. John McCune, Director of Academic Technology and Innovation and EITA Officer

  • Location: Thompson Hall E204, State University of New York at Fredonia, NY 14063

  • Phone: (716) 673-3115

  • Questions and service requests can be submitted through the SUNY Fredonia One-Stop Support Site.

ITS Service Center

  • Services: Classroom and Presentation Technology Support

  • Location: Thompson Hall W203, State University of New York at Fredonia, NY 14063

  • Phone: (716) 673-3407

  • Questions and service requests can be submitted through the SUNY Fredonia One-Stop Support Site.

Marketing and Communications

Michael C. Rockefeller Arts Center

  • Services: Accessibility for King Concert Hall and Other Venues

  • Location: Symphony Circle, State University of New York at Fredonia, Fredonia NY 14063

  • Phone Number: (716) 673-3217

  • Email

Office of Online Learning

  • Services:

    • Online Learning assists instructors in remediating course syllabi and other course documents in a one-on-one capacity, typically by appointment. This support is available for any instructor, regardless of course modality.

    • Accessibility training, including how to remediate course documents, and how to use Ally occurs inside our Build Your Own Course (BYOC) course. Instructors who wish to teach online and build an online course are required to complete the four week, facilitated course.

    • Intro to FREDLearn training is offered via Microsoft Teams several times per semester, and participants learn about Ally, and how to get started using it. Participants can register for any of our FREDLearn workshops via the Online Learning Calendar.

  • Phone Number: (716) 673-3649

  • Users can submit an email to request an appointment or ask a FREDLearn question.

Reed Library

  • Services:

    • Reed Library collaborates with the Office of Online Learning to provide support to faculty members who need accessible versions of course reading materials for their online courses.

    • When faculty members provide a PDF of an article or book chapter for use in their courses, Reed Library begins by verifying whether the material is already available through the university’s licensed library databases. When an accessible version exists, a permalink is provided that faculty can place directly in their FREDLearn course.

    • If Reed Library does not have an accessible version available through a licensed database, Reed Library will try to make the shared PDF accessible. If the shared PDF is not high-quality, they will request the article or book chapter through Interlibrary Loan (ILL) and use it to provide an accessible version. If they think they will receive a poor-quality PDF of a book chapter, they will request a copy of the physical item through ILL to create an accessible version.

  • Requests are handled on a case-by-case basis for providing accessible versions of course reading materials. Faculty members can schedule an Individual Research Appointment to review and identify the best approach to making their materials accessible.

  • Reed Library is currently offering help with Microsoft to students on an "as needed basis" through scheduled appointments and at the reference desk.  Reed Library will begin offering more formal training sessions this semester.

  • Location: Daniel A. Reed Library, The State University of New York at Fredonia, 280 Central Ave. Fredonia NY 14063.

  • Phone Number: (716) 673-4939

Title IX and Advocacy

  • Services:

    • ADA Compliance

    • ADA Complaints

  • Contact: Kristen J. Helling

  • Location: Gregory Hall G137, The State University of New York at Fredonia, 280 Central Ave. Fredonia NY 14063.

  • Phone Number: (716) 673-3358