Understanding Microsoft 365 Distribution Lists, Teams, and SharePoint
When collaborating at the University, you have access to a variety of tools within Microsoft 365. It's easy to get confused by the different terms, so this guide will help clarify the purpose of Distribution Lists, Teams, and SharePoint. Each tool is designed for a specific type of collaboration.
Note: teamsadministrator is the default administrator for Teams and Sharepoint which is a service account only used by ITS.
Summary of Differences
Feature | Distribution List | Teams (Channels used as sub-team) | SharePoint |
Primary Use | Email-only communication | Real-time chat & meetings
Group collaboration | Document management & internal websites |
Best For | DLs are collaborative unless restricted to who can send it. By default, they can receive anything from internal addresses. Contact Lists are the One-way announcement option. | Live project work & conversations
Sharing short-term files with your team | Centralized file storage
Long term file repository |
Document Sharing | Not for sharing documents | Yes | Yes, its primary purpose |
Workflow | No | Limited | Yes, one of its main purposes |
Access | Outlook Address Book | Teams app, web browser | Browser, Teams |
Self-Management | Limited, personal lists only | Yes, for team owners | Yes, for site owners |
For more information, please consult the official Microsoft Support documentation:
What is a Microsoft Distribution Lists?
A Distribution List (or Distribution Group) is an email-only contact group. It's the simplest way to send a single email to a predefined set of people without having to manually add each person to the "To" line. It should be used for one-way email communication and is not designed for sharing documents.
How to Access and Manage a Microsoft Distribution List?
Access: In Outlook, start a new email and search for the list's name in the "To" field.
Management: You can create and manage personal Distribution Lists directly within Outlook. For institutional lists, an IT administrator must make changes.
How to access and create your Microsoft Distribution Lists/Groups?
Go to Exchange Admin Center.
From there, you will see a tab for Groups I Belong To and Groups I Own.
As mentioned above, you can manage the groups you own from this site.
For Groups I Belong To, you can select Join and search for Distribution Lists/Groups to join, or you can choose to remove yourself from most Distribution Lists where you are a member.
NOTE: Some distribution lists are managed by ITS and populated by campus constituencies. For this reason, you will not be able to leave those lists.
To Create a Distribution Group:
Go to Exchange Admin Center.
In the left pane, scroll to Groups and click New Group.
Fill in:
Group name
Description
Privacy settings (Public or Private)
Email address
Click Create.
Add Members as needed.
What is SharePoint?
SharePoint is a powerful platform primarily used for document management, file storage, and creating internal websites. It's the backend file storage for many Microsoft 365 tools, including Teams. SharePoint is ideal for creating an organized file repository, a knowledge base, or an internal intranet site for a department or team.
How to access and manage SharePoint?
Access: Log in to your university Microsoft 365 account and select SharePoint from the app launcher.
Management: ITS handles creation of SharePoint sites. To request the creation, please submit a ticket by emailing help@fredonia.edu and give the justification for the site.
What are Microsoft Teams?
Microsoft Teams is a chat-based collaboration hub. It brings together conversations, meetings, files, and applications into one integrated platform. Teams is built on top of Microsoft 365 Groups and is the primary application for real-time collaboration.
How to access and manage a Microsoft Team?
Access: Use the Teams desktop app, web browser (teams.microsoft.com), or mobile app.
Management: Faculty, Staff, and Affiliates will be able to create their own Team. Students will need to complete a Teams request by emailing help@fredonia.edu.
Microsoft Team (Faculty, Staff, Affiliates)
To ensure consistency, clarity, and ease of management across the Microsoft 365 environment, the following naming conventions will be applied to all Teams and SharePoint sites created within the campus ecosystem:
Naming Prefixes by Entity Type
Entity Type | Prefix | Description |
Campus Divisions |
| Used for major administrative and academic divisions (e.g., DIV-AcademicAffairs) |
Departments |
| Applied to departments within divisions (e.g., DEPT-Biology) |
Commissioned Committees |
| Assigned to presidentially appointed or campus-wide committees (e.g., CMTE-StrategicPlanning) |
Campus Affiliates & Student Groups |
| Used for recognized affiliate entities such as FSA and Student Association Groups (e.g., FSA-StudentLife) |
Courses | (No prefix) | Teams meetings may be scheduled for courses and linked directly within FredLearn |
Governance Notes
Team Creation Permissions: Faculty, staff, and approved affiliates are not permitted to create Teams. Users need to submit a Microsoft Teams Request Form to request ITS to create a Team.
Retention Policy: Teams that remain inactive for 365 days will be automatically archived to maintain system hygiene and reduce clutter.
Student Access: Students will not be permitted to independently create Teams or SharePoint sites. Collaboration will occur within institutionally provisioned spaces.
Step-by-Step Instructions
Open Microsoft Teams
Launch the Teams app or go to teams.microsoft.com
Click “Join or Create a Team”
Located at the bottom of the Teams sidebar
Choose Team Type
Select Private (recommended for most use cases) or Public (visible to all campus users)
Name Your Team Using Approved Naming Convention
Examples:
DIV-AcademicAffairsDEPT-BiologyCMTE-StrategicPlanningFSA-StudentLife
Add Members
Search by name or email to add faculty, staff, students (if applicable), or external guests
Set Up Channels
Create channels for specific topics, projects, or subgroups within your team
Best Practices for Team Creation
Use official naming conventions to ensure clarity and consistency across campus
Limit team ownership to 2–3 responsible individuals for oversight
Avoid duplicate teams by checking with ITS before creating a new one
Use private channels for sensitive discussions or restricted content
Store files in the default SharePoint site linked to your Team for secure access
Review activity regularly—Teams inactive for 365 days will be auto-archived per campus policy
How to Schedule a Meeting in Microsoft Teams
Option 2: Schedule from a Team Channel
Go to the Team and Channel where you want the meeting to appear
Click the “Meet” button (camera icon) at the top right
Select “Schedule a meeting” from the dropdown
Fill in the meeting details and click “Send”
This method posts the meeting directly in the channel, so all members can see and join it.
Best Practices
Use clear titles so attendees know the purpose of the meeting
Add a channel to make the meeting visible to your whole team
Attach files or agendas in the meeting invite for prep
Record the meeting if needed for later reference
Use recurring meetings for weekly check-ins or standing committees
Sharing files in Microsoft Teams is simple and flexible—whether you're working in a chat, a channel, or during a meeting. Here's a step-by-step guide to help you do it smoothly:
How to Share Files in Microsoft Teams
Share in a Chat
Perfect for one-on-one or group conversations.
Open the Chat tab
Select the conversation
Click the paperclip icon (📎) below the message box
Choose a file from your device, OneDrive, or Teams
Add an optional message and click Send
Tip: You can also drag and drop files directly into the chat window.
Share in a Team Channel
Ideal for department-wide or project-based collaboration.
Go to the Team and select the Channel
Click the Files tab at the top
Click Upload to add a file from your device
Or click New to create a Word, Excel, or PowerPoint file directly in Teams
You can pin important files to the top of the Files tab for easy access.
Share During a Meeting
Useful for real-time collaboration.
While in a Teams meeting, click the Chat icon
Use the paperclip icon to attach a file
Everyone in the meeting will see it in the meeting chat
Best Practices
Use OneDrive or SharePoint links for large files or version control
Set permissions carefully when sharing with external users
Avoid duplicate uploads—use shared folders in the Files tab
Name files clearly to make them easy to find later
Organizing files in Microsoft Teams is essential for keeping your team productive and your workspace clutter-free. Since Teams uses SharePoint behind the scenes for file storage, you get powerful tools for structure, search, and collaboration. Here's a smart, step-by-step guide to help you organize files effectively:
How to Organize Files in Microsoft Teams
Use Channels to Segment Work
Each channel in a Team has its own Files tab, which acts like a folder. Use channels to separate:
Projects
Departments
Topics (e.g., “Budget Planning” or “Student Outreach”)
Tip: Avoid creating too many channels—stick to meaningful categories.
Create Folders Within the Files Tab
Inside each channel’s Files tab, create folders to organize documents further:
By date (e.g., “2025 Reports”)
By document type (e.g., “Meeting Minutes,” “Forms”)
By team member or subproject
Keep folder names short, clear, and consistent.
Use Metadata and Columns (Advanced)
Instead of relying solely on folders, you can use columns (metadata) to tag files with:
Author
Status (Draft, Final)
Department
Due Date
This allows you to filter, group, and sort files—just like in SharePoint.
This method is especially useful for large teams or document-heavy workflows.
Pin Important Files
In the Files tab, hover over a file and select “Pin to top” to keep key documents visible.
Use Version History
Right-click a file and select “Version History” to track changes, restore older versions, or audit edits.
Share Links Instead of Uploading Duplicates
Avoid clutter by sharing links to existing files rather than uploading multiple copies. Use:
“Copy Link” in the Files tab
OneDrive links for cross-Team sharing
Best Practices
Name files clearly (e.g., “2025_StudentSurvey_Final.docx”)
Avoid duplicate uploads—check before adding
Use consistent folder structures across Teams
Archive old files into a designated folder or SharePoint archive
Set permissions carefully for sensitive documents
How to request a Team?
For groups not included in the initial rollout, a Teams Creation Form is available to request additional Teams as needed.