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\uD83D\uDCD8 Instructions

In order to create fully accessible PDFs, you will need Adobe Acrobat Pro. All PDFs will need to be checked for accessibility. You can do so by using one of these tools:

Section 3.1: How to Check a PDF Automatically

After you finish making your PDF accessible, you need to check it for any accessibility issues. Automated testing is a great first step. There are various tools available, both within Acrobat itself and third-party-tools. To use Adobe Acrobat’s Accessibility Checker,

  1. Click on the Tools Tab.

    Tools button in Adobe Acrobat.
  2. Click on the Accessibility Tool.

    Accessibility Tool in Adobe Acrobat with an open button.
  3. Click the Accessibility Button.

    Accessibility Check Button in Adobe Acrobat.
  4. Adobe Acrobat will check 32 different categories. Click Start Checking.

    Accessibility Checker Options with Page Range Set to all pages.
  5. The results of the Accessibility Checker will appear on the left side of the screen. It will tell you want changes should be made and what passes.

    The Accessibility Checker showing what has passed the check and what failed.

Section 3.2: How to Check a PDF Manually

Manual testing is critical to fully check for accessibility. Automated tools have limitations. For example, they can’t tell if the alt text for an image is accurate or informative, or if the correct tags have been used for each content item.

Section 3.3: Using Assistive Technology

PDF remediation should never be considered complete until the document has been thoroughly tested using a screen reader. It’s not required to use more than one screen reader, but it is recommended to use at least two, since there can be differences in behavior between assistive technologies.

Recommended screen readers for testing are:

  • NVDA (Windows) — free

  • JAWS (Windows) — paid

Testing for PDF accessibility on a Mac using VoiceOver (the built-in screen reader), or on mobile devices, is not the best idea. Unfortunately, both VoiceOver and built-in mobile screen readers have more limitations when it comes to PDF, so your best bet is to use either NVDA or JAWS on Windows.

Section 3.4: Checking for an Accessible Reading Order in Acrobat

After your document is tagged, it is time to make sure that the PDF has the correct reading order. When tagging a long document manually, you should always check the reading order after each page. To check the reading order, use the Order and Tag buttons on the left side of the screen.

Section 3.5: Adding a Document Title

Document Titles should always be read first by the screen reader when the document is open. It is also the first piece of information displayed in search engine results, so it is very important to include in any project. To add a document title,

  1. Go to File, and Click Properties

    The File Tab with Properties highlighted.
  2. In the pop-up dialog, click Description Tab. Type in the title in the Title Field.

    Document Properties box with Description Tab open and Title is Coastal Comforts Employee Manual
  3. Go to Initial View tab.

  4. Under Windows Options, go to the Show section. Select Document Title from the drop-down menu.

    Document Properties with Initial View Tab open. Show Document Title in Drop Menu.

Section 3.6: Setting the Document Language

Screen readers are capable of reading many different languages. So you need to be sure that your PDF has the correct language used. If you have an English document but you have Acrobat set for French, the screen reader will be very confused and unable to read your content correctly.

  1. Go to File and click Properties.

    The File Tab open with Properties highlighted.
  2. In the Document Properties Box, select the Advanced Tab.

  3. In the Reading Options section, select a language from the Drop-Down menu.

    Document Properties Box, Advanced Tab open, language set to English.

Section 3.7: PAC 2021

PDF Accessibility Checker (PAC 2021) is a free tool to use for checking your PDF’s Accessibility Checker. PAC 2021 checks your PDF for issues compatible with WCAG and PDF/UA Standards. Though you should take the results seriously, remember that automatic accessibility checkers are a good starting point. You should always manually check the PDF and use a screen reader to get the best possible accessibility results. To check your PDF, click on the Upload Button and choose your file. PAC 2021 will create a report for you after a few minutes.

PAC 2021 Interface for WCAG Accessibility Checks.

Section 3.8: Reading Order

Once you have your document tagged, you need to be sure that the content is going to be presented in the right order for screen reader users, which is the Reading Order. The Reading Order also refers to the Screen Reader Reading Order and the Content Reflow Reading Order. The Screen Reader Reading Order is the order in which content will be read by a screen reader like NVDA. The Content Reflow Reading order is the order in which content will be presented when it is set to Reflow View. That is organized in the Order Pane and is much harder to control. This is because moving items around in the Order Pane impacts the order of tags in the Tags Pane.

Reading Order Button in Adobe Acrobat.Tags button in Adobe Acrobat.

Keep in mind the dual functionality of the Order Pane described above. Key points to remember:

  • When you move items around in the Order Pane and the tags in the Tag Pane move correspondingly, sometimes they may be inadvertently moved inside other tags.

  • When you change the order of items in the Order Pane, the visual stacking order of items also changes. You might end up with an object that should be in front of another object but ends up behind it, causing layout problems. You’ll need to fix the order.

  • The numbering you see in the Order Pane does not relate to the screen reader reading order. Instead, it shows the visual stacking order of different content layers. So don’t be misled by these numbers when you’re checking for screen reader reading order.

  • In some cases, it's not possible to manage the reading and display order of multiple tags that are next to each other from the Order Pane, in which case you’ll need to go into the Tags Pane to make fixes.

Reading Order Button in Adobe Acrobat.Tags button in Adobe Acrobat.Example of an accessible reading order in Acrobat.

Section 3.9: Using the Tags Pane

For most simple documents, the Tags Pane is the easiest way to define the screen reader reading order. Examine the tag tree carefully and ensure that it presents the content in a logical order. On the other hand, if you’re working with a document that is more focused on visual presentation, you might have to go into the Order Pane to fix the reading order.

Analyze the Content

Analyze the types of content in the document and how they should be presented. For example:

  • A heading, even if positioned in the middle or at the bottom of a page, must be read before its content.

  • In a long quote, even if the speaker name appears at the end, it’s better to read it first, so that screen reader users know who the quote is from.

  • When content refers to footnotes at the bottom of the page, in some cases, you should have the footnotes read immediately following their content.

Arrange Tags in a Logical Reading Order

Tags are predictably read by screen readers from top to bottom in the tag tree (in the order in which they appear).

When manually tagging, create the tags in the order in which you expect the content to be, since they are added one after the other. This will minimize any tag rearranging. But if you need to move tags around, just drag and drop them in the Tags Pane.

Section 3.9: Tab Order

When a PDF document has links or form fields, you must define the order in which a user will go through it. To make this happen:

  1. Open the Page Thumbnails Pane.

    Adobe Acrobats Page Thumbnail Pane.
  2. Select all of the thumbnails in the Navigation Pane (Control + Click).

  3. Right-click one of the thumbnails and select Page Properties.

  4. On the Tab Order tab, select Use Document Structure, click OK.

    Page Properties box. Tab Order tab open and Use Document Structure selected.

Section 3.10: Cleaning Up Unmarked Content

When you are finished tagging the document, be sure to check that everything is tagged. To be sure:

  1. Open the Tags Pane.

    Tag Button in Adobe Acrobat.
  2. Open the Options Menu.

    Options Menu button in Adobe Acrobat.
  3. Click Find.

  4. In the Drop-down menu, select Unmarked Content.

  5. Select the options for Search Document.

  6. Click Find.

    Find Element box, Find is set to unmarked content, and search document is selected.
  7. Acrobat will show you an untagged item with a pink border around it.

    Page 1 is highlighted in pink since it is an untagged item.
  8. Click Next in the Dialogue Box to see each unmarked content item one at a time.

    Find Element box, Find Unmarked Content in selected, click Next.
  9. Tag the items. Repeat the process for the rest of the document.

Section 3.11: Deleting Empty Tags

You should also delete all empty tags. If you want to do this automatically, Acrobat can only delete them all at once. If you want to do it one by one, you’ll need to do this manually in the tag tree. But be careful if you use the auto feature. Not all empty tags should be empty; there might be content that needs to go in there. To delete empty tags,

  1. Open the Options Menu in the Tags Pane.

    Options Menu button in Adobe Acrobat.
  2. Select Delete Empty Tags.

    The Options Menu dropdown menu open.

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