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Welcome to Fredonia! 

This resource is meant to provide a quick orientation for students to Fredonia's critical digital tools that are necessary for online success at the University. These resources represent the building blocks of your digital identities (e.g. Fredonia ID and eServices account), critical tools for remote learning, and the different ways to get assistance if you run into any issues. 

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ITS Service Center
Thompson Hall W203
716-673-3407
Tracker@fredonia.edu
https://www.fredonia.edu/its/

Hours of Operation (Semester):
Monday - Thursday 8am - 8pm
Friday 8am - 4:30pm
Saturday - Sunday 12am - 5pm

Hours of Operation (Breaks):
Monday - Friday 8am - 4pm

The Office of Online Learning
137 Reed Library
716-673-3649
oll@fredonia.edu

https://www.fredonia.edu/online

Hours of Operation:
Monday - Friday 8:00am - 5:00pm

Reed Library

Chat With A Librarian - 24/7

Text A Librarian: 716-407-7698

Request An Individual Research Appointment

Email: reedref@fredonia.edu

https://www.fredonia.edu/library 

Reed Library Building Hours

StarFish

Get the assistance you need when you don't know who to ask. 

  • Login to Starfish Early Alert
  • Click on the "Raise Your Hand" navigation item in the menu in the top left corner. 
  • Select one of the topics and be sure to add detailed comments about your request so the appropriate person has the information they need to best assist you.

https://www.fredonia.edu/academics/starfish-early-alert

How to Report a Security Incident:

  • You are the most important line of defense for the University for cybersecurity attacks and data breaches.
  • Be vigilant and report any suspicious activity. 
  • Cybersecurity incidents should be reported to the ITS Service Center (673-3407) its.servicecenter@fredonia.edu while physical security incidents should be reported to the University Police Department (673-3333).


my.fred logo

"my.fred" is your customizable homepage for Fredonia's most-used services & information, which allows you to customize a list of Fredonia links. You will find links to email, OnCourse, Your Connection, Reed Library, course catalog, events calendar, Peoplefinder, campus-wide announcements, and more right at your fingertips on your personal device.

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Virtual Meeting Spaces (Zoom)

Zoom Logo

Zoom is the Fredonia standard for video conferencing and virtual meetings. 

For instruction on joining a Zoom meeting go to: https://answers.fredonia.edu/x/dgAAB

For instruction on scheduling a Zoom meeting go to: https://answers.fredonia.edu/x/ewAAB

View all support documentation at: https://zoom.fredonia.edu 

Access Zoom at: http://www.fredonia.edu/zoom 



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Google Tools, including Email (Google Workplace)

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Fredonia is participating in eduroam which is available at more than 12,000 locations worldwide, including more than 530 colleges, universities, and research facilities in the United States. You can find more information about connecting to eduroam at: https://answers.fredonia.edu/x/9YfeA 




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Data Storage Options

storage by DinosoftLab from the Noun ProjectImage AddedWhere can I store my data?

In accordance with Fredonia’s Data Risk Classification Policy, the chart that can be used for the campus community to determine what kind of University data can be saved where can be found at: https://answers.fredonia.edu/x/kgA6Ag





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Virtual Labs

e learning by ahmad from the Noun ProjectFredonia's Remote Lab is a "virtual" computer lab that allows students the ability to remotely access a lab computer from their home, dorm room or anywhere with a stable broadband internet connection exists. 

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For instruction on printing from your laptop go to: https://answers.fredonia.edu/x/KgAAB






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Phishing Awareness

phishing by Eucalyp from the Noun ProjectDon't Get Hooked! Become familiar with quickly recognizing phishing emails by reviewing this KB:  https://answers.fredonia.edu/x/OAMHAQ

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