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Information Technology Services
Academic and Collaborative Technology
Tracker
How to Add a Customer/Reporter in Tracker (Agents Only)
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5
changes.mady.by.user
Daniel LaGrow
Saved on
Jun 10, 2024
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6
changes.mady.by.user
Daniel LaGrow
Saved on
Jun 10, 2024
Previous Change: Difference between versions 4 and 5
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Instructions
Click Customers on the left hand side.
Click Add Customers in the top right.
In the text field, enter their Fredonia email address and click add.
Now that user can be entered as a reporter.
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{"serverDuration": 166, "requestCorrelationId": "6800ec38fc384d82bbcda9e422456000"}