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Introduction
The State University of New York at Fredonia (“Fredonia”) uses a training platform called KnowBe4 to assign mandatory and optional training to state employees and associates.
You will receive a notification when you are assigned mandatory training with the link to start your training assignment. You could also log in to KnowBe4 to see all your assignments and optional training by logging in to KnowBe4.
You will be directed to the Learner Experience Dashboard which shows your training progress. The Training tab will show your assigned mandatory training and the Library tab will show your optional training modules.
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On the Training tab of the Learner Experience, you’ll see a card for each of your assignments. For the best experience, review the tips below before starting your training.
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Resolving Issues with Training Content
Technical Assistance
If none of the information above helped fix your current issue, please email the ITS Service Center with the following information:
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Please contact the ITS Service Center at (716.) 673.-3407 or send an email for any technical assistance for KnowBe4 modules.