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Introduction

The State University of New York at Fredonia utilizes Virtru to protect its Gmail (fredonia.edu) service. Virtru protected fredonia.edu accounts provide employees the ability to send anyone end to end encrypted messages and control access throughout the life-cycle of the email. Employees can set expiration time for how long emails can be accessed, revoke access at anytime, limit forwarding, and control who can download attachments. Employees that have an authorized business need to email Category III - Restricted data to recipients can utilize the Fredonia licensed Virtru subscription to do so.

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Virtru Email Protection Requirements

  1. Chrome browser
    NOTE- Note: Virtru can be enabled on Microsoft Outlook and Microsoft Outlook desktop application. Microsoft Outlook 2010, 2013, 2016 and 2019 are supported by Virtru.

  2. Virtru Email Protection Chrome extension

  3. Fredonia.edu email account w/ a Virtru license to send encrypted messages (NOTENote: The recipient of a Virtru encrypted message does not need a Virtru license or the extension installed to view the message.)

  4. For mobile devices download the Virtru app for iOS and Android smartphones.

Installing on Chrome

  1. If you are signed into Chrome with your Fredonia user account, please sign out of your Fredonia Google Account by clicking on the picture/icon in the top left corner of the browser and selecting “Sign out”

    Sign out button highlighted
  2. Go to the installation downloads page. Under the first option of Gmail and G Suite, click on “Install.”

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  1. Begin by composing a new message, as you would regularly.

  2. Virtru will be toggled off; to use it, click the toggle button with the Virtru V.

    Toggle button was clicked revealing that Virtu is turned onImage RemovedToggle button was clicked revealing that Virtu is turned onImage Added
  3. Now that it is toggled on, press the settings button (gear icon) for further access control; you can apply security options such as disabling forwarding or watermarking attachments.

    Gear icon is highlighted showing the security options screen

You can also add a personal introduction by selecting Personal Introduction; since Virtru encrypts your messages, someone receiving them may not be sure who they are from. The personal introduction ensures that whoever is receiving the email knows that it is from you.

NOTENote: Subjects are not encrypted in Virtru.

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  1. Microsoft Office documents: .docx, .pptx, .xlsx

  2. Common image file formats: .jpeg, .png

  3. PDF documents

    Watermarking option hovered over revealing the text that 'Supported attachments will be watermarked in Secure Reader'Image Modified
  4. Note that although newer Microsoft office file types are supported, older versions (.doc, .ppt, .xls) are not compatible. Additionally, these other common file types are not supported: .msg, .zip, .md.

Opening a Virtru encrypted email

Recipients with the Virtru Email Protection Chrome extension who open the message in their Gmail inbox will have the message decrypted automatically by Virtru.

Recipients without the Virtru extension receive a link to open the email in the Virtru Secure Reader, where they can read it, download attachments, and even reply with their own message and encrypted attachments — no installations, configurations, or sign-ins required.

  1. In your email application, open the message encrypted by Virtru.

  2. Click on "Unlock Message" to open the Virtru email verification portal.

    Unlock Message button is highlighted
  3. In this step, Virtru verifies if you're the intended recipient of this message. If the email address displayed in the blue button is correct, click on it. Otherwise, select "Use another email address" and login to the correct email.

    Confirm your email screen
  4. After your email selection in Step 3, you will be prompted to either (a) "Sign in with Google" to authenticate, or (b) get a one-time verification link sent to your inbox.

    Verification screen where the option is to sign in with google or receive a one-time verification link
  5. Click on Sign in with Google to continue with option (a). You may be prompted to log in with your email credentials during the process.

  6. If you'd like to receive a verification link on your email instead of signing in with Google, click on "Or sign-in with a one-time verification link" in Step 4. This will send a temporary verification link to your email.

    If you clicked on one time link the text shows 'Click the link in the email to decrypt and view the message'Image Modified
  7. Open the verification email and click on the "Verify me" button.

    Verify Me button shown in the verification emailImage Modified
  8. At this point, your encrypted message will open in the Virtru Secure Reader where you can read, download attachments, and reply with your own message and encrypted attachments.