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Use the Website Feedback Form
Anyone may use the Web Feedback form at www.fredonia.edu/feedback to report any problem with the Fredonia website – ask a question, report a broken link, fix incorrect information, etc.
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Send an Email to
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webteam@fredonia.edu
Anyone may send an email to webrequest@fredoniawebteam@fredonia.edu to get help with the Fredonia website -- to get web publishing support, report a broken link, or request a new website, etc.
In your email. Please , please always include the URL of the web page you want help with.
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Search Help
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with the
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Anyone can request support using the Web Team Tracker portal at fredonia.edu/websupport -- to get website support, report a broken link, or request a new website, etc.
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The Web Team Tracker portal at fredonia.edu/websupport:
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Website
Start typing your question or just a few words into the
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search field of the Web Team
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portal to show a list of possible matching articles from the Answers Web Help knowledge base which may help you resolve your web question
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If none of the displayed Answers articles match your question, click on the link “None of these are what I need“ which appears underneath the article list. This clears the articles list and returns to the same starting point again for the Web Team Tracker portal.
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To submit a support issue, click on the “Get Help with the Fredonia Website” link.
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The Web Team help request form appears.
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Complete the form fields and click Create.
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Use the Web Help Knowledge Base
Drupal Web Publishers can visit theAnswers Web Help knowledge base articles on Drupal at www.fredonia.edu/drupal/help with step-by-step articles to help you edit your Drupal web pages, such as adding images to a page or editing your website menus.
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