Consultative Transfer - Where you interact with who you are transferring the call to before the transfer is complete
| Iframe |
|---|
| src | https://fredonia.hosted.panopto.com/Panopto/Pages/Embed.aspx?id=b072d3fe-6c66-4169-bfc8-ad8d01027709&autoplay=false&offerviewer=true&showtitle=true&showbrand=false&captions=true&interactivity=all |
|---|
| width | 720 |
|---|
| frameborder | hide |
|---|
| height | 405 |
|---|
| longdesc | A video describing the process of transferring a phone call using the consultative transfer function |
|---|
|
Blind Transfer - Where you directly transfer the call with no interaction with the person you are transferring the call to
...
Short URL to this page:
| Iframe |
|---|
| src | https://fredonia.hosted.panopto.com/Panopto/Pages/Embed.aspx?id=9536c112-8ab9-4616-b141-ad8d0102eee5&autoplay=false&offerviewer=true&showtitle=true&showbrand=false&captions=true&interactivity=all |
|---|
| width | 720 |
|---|
| frameborder | hide |
|---|
| height | 405 |
|---|
| longdesc | A video describing the process of transferring a phone call using the blind transfer function |
|---|
|
...
| Live Search |
|---|
| size | large |
|---|
| additional | page excerpt |
|---|
| placeholder | Search Answers |
|---|
| type | page |
|---|
|
Related articles
| Filter by label (Content by label) |
|---|
| showLabels | false |
|---|
| max | 5 |
|---|
| spaces | SC |
|---|
|
...
| maxCheckbox | false |
|---|
| sort | modified |
|---|
| showSpace | false |
|---|
| reverse | true |
|---|
| type | page |
|---|
| cql | label in ( "voip" , "phone" ) and type = "page |
|---|
|
...