Instructions
When signing using Microsoft Multi-Factor Authentication (MFA), there is an option named Don’t ask again for 14 days. If this option is checked, for the next 14 days, you will not have to use Microsoft MFA to sign into your Fredonia account on the computer and browser that you are using.
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If you are having issues with the Don’t ask again for 14 days option, it may be a problem current settings for the browser that you are using. There is a browser setting that will clear the cache cookies whenever the browser is closed. This will cause the browser to “forget” that you selected don’t ask again for 14 days. Select which browser you are having the issue on from the below options for step by step instructions on how to turn off this setting:
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Chrome
Depending on your version of Chrome, this setting may be in different places. If you cannot find the setting in the first set of instructions, it will be in the second set of instructions.
Open a new tab.
Click on the Chrome Toolbar (the three dots on the top right side of the screen).
Click Settings.
On the left side of the screen, select Privacy and Security.
Scroll down and select Third-Party Cookies.
Then turn off the option Clear cookies and site data when you close all windows.
Note that this setting may not appear on your current version of Chrome. However, if the setting is not there, it is turned off by default, so the 14-day option should work with ChromeIf you cannot find this option, follow these instructions:
Open a new tab.
Click on the Chrome Toolbar (the three dots on the top right side of the screen).
Click Settings.
On the left side of the screen, select Privacy and Security.
At the bottom, select Site settings.
Scroll down to the bottom, and select On-device site data.
Check the option called Allow sites to save data on your device.
Edge
Open a new tab.
Click on the 3-Dot Menu at the top right of the screen.
Select Settings.
On the left side of the screen, select Privacy, Search, and Services.
Scroll down to the section labeled Clear browsing data and select Choose what to clear every time you close the browser.
Turn off Cookies and other site data.
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If you have the correct browser settings and the 14-day option is still not working, you can contact the ITS Service Center at ITS.ServiceCenter@fredonia.edu or (716) 673-3407 for assistance.