If you previously attend attended or worked at another SUNY campus, the email address in FREDLearn may be the former campuses email address. This will cause all emails from FREDLearn, including announcements to be delivered to your other campus' email address. The email address in FREDLearn can be updated to Fredonia.

\uD83D\uDCD8 Instructions

How to check what email address is being used in FREDLearn

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1. Go to the https://online.suny.edu/help/

2. At the bottom of the page locate the “Contact Us” area and click the “Create A Support Request” button

3. After the page loads click the “Submit a Help Ticket”

4. On the new page click the “Request Service” button

5. Fill out the following field

   1. In “Short Description” enter “Change campus in Brightspace”

   2. In the Description field include

      1. The former schools school's name

      2. The former schools school's email address

      3. Current Schools School's Name: Fredonia

      4. Current Schools School's Email address: This email address should be yourusername@fredonia.edu

6. Choose Fredonia as your campus

7. Include your First Name, Last Name and email address

8. Verify you are not a robot and press Submit

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