...
Step 1: Employee completes the online Computer Administrative Privilege Request Form.pdfand sends it to the Information Security Office (ISO) located in Maytum 117 which, after submission, will create a Tracker ticket with the employee as the reporter and assigned to the ISO office.
Step 2: The ISO will create a Tracker ticket and complete the Computer Administrative Privileges Request Form performing a security review then issue either an approval or denialrequest approval from requestor's supervisor using the Tracker ticket. If the request is approved by the supervisor, the ISO will evaluate and approve or deny the request.
Step 3: If the request is approved, the ISO will assign the Computer Administrative Privileges Overview training course to the requesting employee. Once the requesting employee has successfully completed the course, the requesting employee’s eServices account user will be added to the Local Computer Administrators group. The completed form will be attached to the ticket notifying the requesting employee and the ITS Service Centergranted administrative privileges in the requested computer. The user will then be notified of the outcome of their request via resolution of the Tracker ticket.
Please contact the ITS Service Center (673-3407) should you need any assistance.