Welcome to Fredonia!
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Where to get assistance and when:
ITS Service Center Hours of Operation (Breaks): | The Office of Online Learning Hours of Operation: Monday - Friday 8:00am - 5:00pm | Reed Library Text A Librarian: 716-407-7698 Request An Individual Research Appointment Email: reedref@fredonia.edu |
How to Report a Security Incident:
- You are the most important line of defense for the University for cybersecurity attacks and data breaches.
- Be vigilant and report any suspicious activity.
- Cybersecurity incidents should be reported to the ITS Service Center (673-3407) its.servicecenter@fredonia.edu while physical security incidents should be reported to the University Police Department (673-3333).
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Faculty/Staff Resources
New employees should contact the Human Resources Office (716) 673-3434 upon completing the hiring process to receive their eServices User ID. After receiving the eServices ID, employees should then complete their fredPASS and Duo Security enrollment process by clicking on the fredPASS link. Please note that any employee that does not wish to use their personal devices for Duo Security can contact the ITS Service Center (716) 673-3407 to have a security token issued to them.
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Fredonia is participating in eduroam which is available at more than 12,000 locations worldwide, including more than 530 colleges, universities, and research facilities in the United States. You can find more information about connecting to eduroam at: https://answers.fredonia.edu/x/9YfeA
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Virtual Meeting Spaces (Zoom)
Zoom is the Fredonia standard for video conferencing and virtual meetings.
For instruction on joining a Zoom meeting go to: https://answers.fredonia.edu/x/dgAAB
For instruction on scheduling a Zoom meeting go to: https://answers.fredonia.edu/x/ewAAB
View all support documentation at: https://zoom.fredonia.edu
Access Zoom at: http://www.fredonia.edu/zoom
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Answers
Answers is the Fredonia ITS Knowledgebase.
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If you need technology assistance, you can submit a help ticket at: https://tracker.fredonia.edu/
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Technology Request Form
To meet Fredonia ITS support requirements, Federal Information Security requirements, and NYS Procurement regulations, all software, licensing, and hardware (technology) procurements, and renewals need to follow the jointly-owned process from ITS and Finance and Administration outlined at: https://answers.fredonia.edu/x/DAD7AQ
Access the Technology Request Form at: https://tracker.fredonia.edu/servicedesk/customer/portal/16/create/351
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"my.fred" is your customizable homepage for Fredonia's most-used services & information, which allows you to customize a list of Fredonia links. You will find links to email, OnCourse, Your Connection, Reed Library, course catalog, events calendar, Peoplefinder, campus-wide announcements, and more right at your fingertips on your personal device.
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Access OnCouse at: https://oncourse.fredonia.edu
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Textbooks
Signup for Access to Textbook Requisition System: https://fsa.fredonia.edu/Bookstore/TextbookRequisitionSignup.aspx
Textbook Requisition System: https://textreq.prismservices.net/v3.0/Login.aspx?bookstore_id=6163
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Phishing Awareness
Don't Get Hooked! Become familiar with quickly recognizing phishing emails by reviewing this KB: https://answers.fredonia.edu/x/OAMHAQ
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Citation Tools
Reed Library recommends and supports the following citation managers:
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