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  1. Go to the https://online.suny.edu/help/

  2. At the bottom of the page locate the “Contact Us” area and click the “Create A Support Request” button

  3. After the page loads click the “Submit a Help Ticket”

  4. On the new page click the “Request Service” button

  5. Fill out the following field

    1. In “Short Description” enter “Change campus in Brightspace”

    2. In the Description field include

      1. The former schools school's name

      2. The former schools school's email address

      3. Current Schools School's Name: Fredonia

      4. Current Schools School's Email address: This email address should be yourusername@fredonia.edu

  6. Choose Fredonia as your campus

  7. Include your First Name, Last Name and email address

  8. Verify you are not a robot and press Submit

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