SSL Certificate Management SC
Service | SSL Certificate Management | ||||||||||||||||||||||||||||||||||||||||
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Service Manager | Manager of Enterprise Infrastructure Services | ||||||||||||||||||||||||||||||||||||||||
Department | Enterprise Infrastructure Services | ||||||||||||||||||||||||||||||||||||||||
Contact | All requests for assistance are completed using the Tracker Customer Portal | ||||||||||||||||||||||||||||||||||||||||
Service Owner | Chief Operating Officer | ||||||||||||||||||||||||||||||||||||||||
Description | Administer SSL (Secure Sockets Layer) certificate computer networking protocol that manages server authentication, client authentication and encrypted communication between servers and clients. Function 1: Request/Renew Function 2: Installation | ||||||||||||||||||||||||||||||||||||||||
Service Users | Application administrators are the users of this service. | ||||||||||||||||||||||||||||||||||||||||
User Services | The service is valuable because it provides a combination of public-key and symmetric-key encryption to secure a connection between two machines, typically a Web or mail server and a client machine. | ||||||||||||||||||||||||||||||||||||||||
Business Services | This service may be requested by any of the software application administrators. So, applicable department, unit or associates can expect to a seamless, uninterrupted work while performing campus business. | ||||||||||||||||||||||||||||||||||||||||
Technical Services | |||||||||||||||||||||||||||||||||||||||||
Requirements | Only software Application Administrators may request this service. | ||||||||||||||||||||||||||||||||||||||||
Rates / Cost of Use | There are no fees associated with using these services. | ||||||||||||||||||||||||||||||||||||||||
Availability | SSL Certificate Management is performed during normal or standard business hours of operation. | ||||||||||||||||||||||||||||||||||||||||
SLA Notes | |||||||||||||||||||||||||||||||||||||||||
Business Procedures | The business procedure is located with the Primary responsible person on the RACI form and also, see Appendix A. | ||||||||||||||||||||||||||||||||||||||||
Change Procedures | Changes to the service (transition, additions, and discontinuations) must be reviewed by TAC and approved by the Service Manager (CIO) and Cabinet. | ||||||||||||||||||||||||||||||||||||||||
Assigned Primary Support | |||||||||||||||||||||||||||||||||||||||||
Assigned Secondary Support | |||||||||||||||||||||||||||||||||||||||||
RACI Chart | Function 1 Name: Request/Renew Description: Request or renewal of SSL Certificate computer networking protocol.
Function 2 Name: Installation Description: Manage the installation of SSL Certificate computer networking protocol.
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Date Last Modified |