Wired and Fiber Optics Networking SC

Service

Wired and Fiber Optics Networking

Service Manager

Joe Baxter

Department

Network Design and Development

Contact

Service Owner

Joe Baxter

Description

Wired Network Services are delivered via an extensive physical network infrastructure deployed throughout Fredonia’s academic and residential buildings. Typically, users access this service by plugging their network devices Ethernet port into an activated data wall port within their building.

Service Users

All Campus

User Services

Basic service includes full research and commercial Internet connectivity via data wall port connections at speeds of 10/100/1000Megabits per second. (1000Mbps is not available in some portions of campus.)

Business Services

Technical Services

Requirements

Rates / Cost of Use

Getting Started

Availability

Getting Help

SLA Notes

Business Procedures

Change Procedures

Assigned Primary Support

Joe Baxter

Assigned Secondary Support

Joseph Nocek

RACI Chart

Level	Responsible	Accountable	Consulted	Informed
Primary		Service Manager
Secondary		CIO
Tertiary		President

Date Last Modified