WhatsupGold SC

Service

WhatsupGold

Service Manager

Joe Baxter

Department

Network Design and Development

Contact


Service Owner

Joe Baxter (0136)

Description

System Monitoring and Alerting

Service Users

All IT and web team services, Energy management

User Services

Monitor available systems, energy management equipment, and check various web and services with alarms and text messaging.

Business Services


Technical Services


Requirements


Rates / Cost of Use


Getting Started


Availability


Getting Help


SLA Notes


Business Procedures


Change Procedures


Assigned Primary Support

JJ Nocek (0129)

Assigned Secondary Support

Joe Baxter (0136)

RACI Chart

LevelResponsibleAccountableConsultedInformed 
Primary

Service Manager



Secondary

CIO



Tertiary

President



Date Last Modified