Test Scoring (Scantron) Service SC

Service

Test Scoring (Scantron) Service

Service Manager

Department

Contact

Service Owner

Description

The Test Scoring service allows Fredonia faculty to administer test utilizing scantron bubble sheets.  Electronic grading of the bubble sheets is done by scanning the answer key as well as the test results for each student.  Once scanned the answer key is used to evaluate each test and produce reports.

Service Users

• Fredonia Faculty

User Services

• Users are able to administer tests using bubble sheets, and after which have those bubble sheets graded and returned.
• Results of tests can also be analyzed and reports giving … can be provided upon request.

Business Services

• Users can request the grading and report creation of an test with results provided in paper or electronic form.

Technical Services

• Scanning tests and providing output
• Scanner hardware/software maintenance

Requirements

Scantron (OMR) Processing

Rates / Cost of Use

• There is no charge for this service

Getting Started

• In order to utilize this service Faculty members must submit a Tracker ticket and then deliver them to the specified location.  Refer to Scantron (OMR) Processing for additional information

Availability

• Normal ITS business hours:
  • Summer: Mon-Fri 8:00 am - 4:00 pm
  • Academic Year: Mon-Fri 8:30 am - 5:00 pm

SLA Notes

• Users can expect that test results will be available within 24 hours on the next business day after the test has been dropped off.  

Business Procedures

Change Procedures

Requests for change should be entered as support tickets in Tracker.  Technical changes will be reviewed on a per request basis.

Assigned Primary Support

Assigned Secondary Support

RACI Chart

Function 1

Name: Test Grading

Description:

Date Last Modified