The Residence Life Multi-media Equipment Equipment Reservation & Checkout services utilizes the ITS Service Center Connect2 system to allow departmental professional staff to reserve and checkout select multi-media equipment.
Residence Hall Directors
Residence Life Administrative Staff
Available Equipment: portable screens, speakers, and digital projects.
In person: 154 McGinnies (Near the loading dock rear entrance)
All requests for assistance are completed using FredQuest.
Users with emergency issues can expect a response within 4 hours and should expect a resolution within 48 business hours of entering a ticket.
Change or new installation requests can expect a response within 36 hours and the resolution will depend on the scope of the request.
google share, fredshare
Changes to the service (transition, additions, and discontinuations) must be reviewed by TAC and approved by the Service Manager (CIO) and Cabinet. Changes to the configurations, software, hardware or business procedures are reviewed monthly by the campus Security Systems Team.
Assigned Primary Support
Assigned Secondary Support
Name: Residence Life Multi-media Equipment Sign-out