Requesting/Installing Adobe Acrobat Pro for your State or Personal PC or Mac

The Adobe Creative Cloud logo with rainbow colors.
The red adobe acrobat logo with a white A shape in the center.

What is Adobe Acrobat Pro?

Adobe Acrobat Pro is similar to Acrobat Reader DC (found on most state-issued computers) but includes many more features like the ability to edit PDFs and create PDFs, especially fillable forms. Acrobat Pro is available via Fredonia’s Adobe Creative Cloud license which also includes a wide variety of applications for content creation.

To install Adobe Acrobat Pro on your state-issued computer (PC or Mac):

  1. Locate your computer name and make sure to provide your eServices email address ( For how to find your computer for PC or Mac.

  2. Submit a ticket to Tracker and make sure to include your computer name, eServices email (, and that you are requesting Adobe Acrobat Pro. Also, be sure to emphasize whether your computer is shared by other users if needed. You can also request other Adobe Creative Cloud apps to be installed if needed.

  3. When your ticket has been submitted, someone from ITS will be in touch with you. Adobe Acrobat Pro (and other Creative Cloud apps, if requested) will be deployed to your computer when not in use.
    NOTE: Please leave your computer turned on AND make sure you’re signed out. Deployed software will not install until both these factors have been done.

To install Adobe Acrobat Pro on your personal computer (PC or Mac):

  1. Go to Adobe and select “Sign In” in the upper right-hand corner.

  2. Under “Enter Email”, use your eServices email address ( to log in. You will be directed to the main Fredonia SSO login page.

  3. You be directed to the Fredonia licensed Creative Cloud page with all apps included in the license.

  4. Locate “Acrobat Pro” and select download. Creative Cloud will install and will need to sign in to Adobe again using the directions in Step 2.

  5. Within the Creative Cloud app, you will have the option to install any app, including Acrobat Pro.

  6. Once Acrobat Pro has been installed, open the application, and if prompted to sign in, repeat Step 2.

If you have any questions, please submit a ticket to Tracker.

For technical assistance, please contact the ITS Service Center:


  • Monday - Thursday: 8:00 am - 8:00 pm

  • Friday: 8:00 am - 4:30 pm

  • Saturday - Sunday: 12:00 pm - 5:00 pm

Summer/Break Hours:

  • Monday - Friday: 8:00 am - 4:00 pm