Frequently Asked Questions about Student Purchased Creative Cloud from SUNY

  1. SUNY has made Adobe Creative Cloud All-Apps Pro Edition subscription available to you at a significantly discounted price. You are able to purchase Adobe All-Apps Pro Edition for $75 +tax. 

    1. If your campus is participating in the SUNY Adobe Storefront, you may access it here: https://adobe.itec.suny.edu 

  2. If you already purchased an Adobe Creative Cloud All-Apps Pro Edition subscription online with your SUNY email address, you should wait for that subscription to expire before purchasing from the SUNY Adobe Storefront.

    1. Prior to expiration of your existing online subscription (Adobe Creative Cloud All-Apps Pro Edition, etc.), download all collateral as it will not automatically transfer to your new subscription purchased from the SUNY Adobe Storefront.

  3. If you have an Adobe account associated with a non-campus email address, and would like to move that content to the new SUNY Adobe Storefront subscription account, you can move your assets by following these directions: https://new.express.adobe.com/webpage/JrS2ihlb7Mn4C.

  4. Adobe Creative Cloud All-Apps Pro Edition licenses purchased from the Student Storefront are good for twelve months or “expiration” of your SUNY email account / federated account, whichever occurs first. 

    1. Students: download your SUNY account content prior to your subscription expiration as defined above.

  5. If you have setup auto renew on an existing http://Adobe.com subscription, and you participate in the SUNY Storefront, you will need to disable auto renew for your Adobe Creative Cloud All-Apps Pro Edition.

    1. Disable your auto renew by going to account.adobe.com and logging in. There is a tab for plans and payment. Change your auto-renewal setting there.

  6. Who do I contact for support for my SUNY Adobe Storefront purchase?

    1. Contact your campus helpdesk.

  7. All-Apps Pro Edition includes the following: 

    1. 25+ Creative Cloud apps including the full versions of Photoshop, Illustrator, Adobe Express, Premiere Pro, and Acrobat Pro

    2. Access  web and mobile apps when you are creating on the go

    3. Generative AI features powered by Adobe Firefly. Design flyers, TikToks, resumes, and Reels with the all-in-one Adobe Express 

    4. Tutorials

    5. 20,000 fonts

    6. One million+ free stock photos, drawings, and video clips, libraries to gather and share logos, fonts, images, and brand elements

    7. Plugins to add more features to your favorite apps

    8. Behance

    9. Adobe Live

    10. Adobe Portfolio

    11. Adobe Color