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Welcome to Fredonia! 

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New employees should contact the Human Resources Office (716) 673-3434 upon completing the hiring process to receive their eServices User ID. After receiving the eServices ID, employees should then complete their fredPASS and Duo Security enrollment process by clicking on the fredPASS link. Please note that any employee that does not wish to use their personal devices for Duo Security can contact the ITS Service Center (716) 673-3407 to have a security token issued to them.

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fredPASS

Image RemovedImage AddedfredPASS (Fredonia Password Administration Self Service) is a self-service portal that allows Fredonia eServices account users to manage their account recovery options, security questions, PASS account activity notifications, and reset/change their eServices password as needed. Setup your fredPASS account up ASAP!

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Fredonia is participating in eduroam which is available at more than 12,000 locations worldwide, including more than 530 colleges, universities, and research facilities in the United States. You can find more information about connecting to eduroam at: https://answers.fredonia.edu/x/9YfeA 

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Virtual Meeting Spaces

Zoom is the Fredonia standard for video conferencing and virtual meetings. 

For instruction on joining a Zoom meeting go to: https://answers.fredonia.edu/x/dgAAB

For instruction on scheduling a Zoom meeting go to: https://answers.fredonia.edu/x/ewAAB

View all support documentation at: http://zoom.fredonia.edu 

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Answers

Answers is the Fredonia ITS Knowledgebase.

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If you need technology assistance, you can submit a help ticket at: https://tracker.fredonia.edu/

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Technology Request Form

To meet Fredonia ITS support requirements, Federal Information Security requirements, and NYS Procurement regulations, all software, licensing, and hardware (technology) procurements, and renewals need to follow the jointly-owned process from ITS and Finance and Administration outlined at: https://answers.fredonia.edu/x/DAD7AQ

Access the Technology Request Form at: https://tracker.fredonia.edu/servicedesk/customer/portal/16/create/351 

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"MyFred" is designed to be the desktop/laptop/mobile homepage for Fredonia’s internal audience.  "MyFred" includes links to the most frequently used digital spaces, plus a daily events calendar, the latest news, and campus-wide announcements. It also allows users to customize the page by adding their most frequently used webpages.

For more information on how to use my.fred go to: https://answers.fredonia.edu/x/EgCYAg

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