Service | Academic Event Recordings (Transitioned to Marketing and Communications) |
Service Manager | Director of Technology Support Services |
Department | ITS Service Center (After 1/2/18, Marketing Communications) |
| W203 Thompson Hall, (716) 673-3407, ITS.ServiceCenter@fredonia.edu |
Service Owner | Chief Information Officer |
Description | ITS will coordinate single camera video recordings of academic events on the campus of the State University New York of Fredonia. After 1/2, this service will be provided by Marketing and Communications. |
Service Users | Teaching Faculty |
User Services | After recordings are completed, access to the video recording will be provided to the requester. Archival recordings will be provided to Reed Library for inclusion in the campus archives collection. |
Business Services | Teaching Faculty in the following colleges and schools can request this service: |
Technical Services | Video Recording Equipment: ITS utilizes ITS-owned video recording equipment for providing recordings. Computing Equipment: Computers are utilized to transfer the recording from the camera to a digital format that is accessible to the requestor.
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Requirements | Before recording an academic event, written permission and signed talent release form must be obtained, prior to the event. Departments requesting a recording will be responsible for maintaining release records of written permission. At least two weeks notice is required to coordinate student staff assistants and to ensure equipment is available for the recording.
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Rates / Cost of Use | Requests for copies of video recordings on optical media will require funds to cover the cost of duplication media and supplies. High volume duplication request costs will be determined in consultation with a third party vendor. The requestor will need to supply funding for high volume duplication requests. |
Getting Started | |
Availability | |
Getting Help | |
SLA Notes | Users requesting a recording can expect a response within 2 business days and should expect access to the recording 10-15 business days after the event. What is not included: |
Business Procedures | NA |
Change Procedures | Changes to the service (transition, additions, and discontinuations) must be reviewed by TAC and approved by the Service Manager (CIO) and Cabinet. |
Assigned Primary Support | NA |
Assigned Secondary Support | NA |
RACI Chart |
Level | Responsible | Accountable | Consulted | Informed |
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Primary | ITS Service Center Student Employees | NA | ITS Service Center | Users |
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Date Last Modified | |
Status | Retired |