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Why is SUNY Fredonia transitioning from Duo MFA to Microsoft MFA?
When will SUNY Fredonia implement multi-factor authentication (MFA)?
What will happen if I don't set up multi-factor authentication (MFA) prior to before the deadline?
Which SUNY Fredonia systems will require multi-factor authentication (MFA)?
Who do I contact for help with multi-factor authentication (MFA)?
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What devices can I use for multi-factor authentication (MFA)?
Do I need to have a smartphone to use multi-factor authentication (MFA)?
If I use a hardware token with Duo, will it work with Microsoft MFA?
Are you are having an issue with the “Don’t ask again for 14 days” option?
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On Monday, October 30, 2023, current Virtual Private Network (VPN) users will be upgraded to the new version of the VPN client and enrolled in Microsoft MFA.
Beginning on October 31, 2023, the rest of the faculty, staff, and campus community members who do not use VPN will be able to opt-in early to transition from Duo MFA to Microsoft MFA. Users simply need to fill out the Microsoft MFA Early Adoption Request Form.
Beginning on November 6, 2023, all current students will be able to opt-in early to transition from Duo MFA to Microsoft MFA. Users simply need to fill out the Microsoft MFA Early Adoption Request Form.
On Beginning on Monday, February 12, 2024 campus web applications will require users to use Microsoft MFA when signing in to all SUNY Fredonia web applications. This will include services like FredLearn, Gmail, etc.
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By using Microsoft MFA, you will be prompted much less compared to using the current Duo MFA system. With Microsoft MFA, users can expect to be prompted to MFA every 2 weeks when accessing Fredonia online services.
What will happen if I don't set up Microsoft Multi-Factor Authentication (MFA)
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before the deadline?
If you don't set up multi-factor authentication (MFA) prior to before the deadlines listed above, the next time you sign in to a site that requires Microsoft MFA verification, you will be prompted to start the registration process.
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Please follow these steps to setup set up multi-factor authentication. This video demonstrates how to register for multi-factor authentication using the Microsoft Authenticator app.
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When setting up your verification options, it is strongly recommended that you add at least two verification methods, but certainly as many as you can, to provide a backup method if you do not have your primary method available. For example, you can add your cellphone as one authentication method and the Microsoft Authenticator app and/or your office landline as a second authentication method. To add sign-in methods, follow this guide on Adding Multiple Sign-in Methods to Microsoft MFA.
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You can choose to have the authenticator app remember your device and browser for 14 days. You need to check the box next to “Don’t ask again for 14 days” before you approve the sign-in request. You should only be prompted for your MFA verification code once within a 14 -day period days in that device and browser.
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Employees who have been issued a Yubico USB hardware token could continue to use the token if they wish by installing the Yubico Authenticator app in on their computers and registering it in their account as an additional authentication option for Microsoft MFA. Follow the instructions found at Using YubiKeys with Azure MFA OATH-TOTP.
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To add/modify/remove additional sign-in methods, or to change the default method, access your Account Security info at My Sign-Ins, select Add sign-in method and follow the prompts. For more detailed information, please read this guide on Adding Multiple Sign-in Methods to Microsoft MFA.
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Are you
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having an issue with the “Don’t ask again for 14 days” option?
There is an option on some browsers to automatically clear cookies and other site data whenever you close the browser. This is why Microsoft MFA doesn’t “remember” that you checked this option. Please follow this article in order to change your browser settings.
If your browser settings are correct, and the 14 days option is still not working, please note that the 14 days will only apply to the specific computer and browser you are using. For example, if you check this option on your personal laptop, and then sign in on a lab computer within the 14 days, you will still have to use Microsoft MFA on the lab computer. If you sign in on Google Chrome , and then sign in again on Microsoft Edge within the 14 days, you will have to verify with Microsoft MFA on Microsoft Edge. This is a feature of all secure multi-factor authentication software.
What are some common problems with two-step verification?
There are some Some common two-step verification problems that seem to happen more frequently than any of us would like. Microsoft Support put together this article to describe fixes for the most common problems.
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