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  • Submit a Tracker ticket to be added as a Terminal Server user

  • Once you have been added as a Terminal Server user, establish a VPN connection. If you do not already have a VPN account established, see this article Getting started with the Fredonia Virtual Private Network (VPN) Services

  • Once a VPN connection has been established, launch the remote desktop application to connect to TS5

  • Log on to the terminal server using your Eservices credentials

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