Service | Network Access: Non-NYS Owned Hosts |
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Service Manager | Joe Baxter |
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Department | Network Design and Development |
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Contact | Location: Thompson Hall, W208 Phone Number: (716) 673-4712 Email: Joseph Baxter All requests for assistance are completed using the Tracker Customer Portal |
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Service Owner | AVP/CIO - Michel Kouadio |
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Description | Utilizing wired campus network services with Non-NYS owned hosts for business purposes. |
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Service Users | Faculty & Staff |
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User Services | |
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Business Services | NA |
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Technical Services | |
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Requirements | The requirements for using this service included the following: ● The computer is not owned by NY state |
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Rates / Cost of Use | NA |
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Availability | Semester Hours: Monday – Thursday, 7am – 10pm Summer/Break Periods: Monday – Friday, 8am - 4pm |
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Getting Help | |
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SLA Notes | |
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Business Procedures |
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Change Procedures |
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Assigned Primary Support |
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Assigned Secondary Support |
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RACI Chart | Name: Description: See above Level | Responsible | Accountable | Consulted | Informed |
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Primary |
| Service Manager |
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| Secondary |
| Chief Information Officer |
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| Tertiary |
| President |
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Date Last Modified | |
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