Service | Email Gateway Administration |
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Service Manager | Benjamin Hartung |
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Department |
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Contact | Maytum 117, | Location: Thompson E230D Phone Number: (716) 673-4725 , hartung@fredonia.eduEmail: Ben Hartung All requests for assistance are completed using the Tracker Customer Portal |
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Service Owner | AVP/CIO - Stephen RieksChief Information Officer |
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Description |
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Service Users |
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User Services |
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Business Services |
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Technical Services |
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Requirements |
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Rates / Cost of Use |
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Getting Started |
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Availability |
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Getting Help |
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SLA Notes |
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Business Procedures |
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Change Procedures |
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Assigned Primary Support |
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Assigned Secondary Support |
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RACI Chart |
| Level | Responsible | Accountable | Consulted | Informed |
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| Primary |
| Service Manager |
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| | Secondary |
| CIOChief Information Officer |
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| | Tertiary |
| President |
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Date Last Modified | |
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Status | Active |
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