| Banner Student Information System (SIS) Service |
| Kevin Lane |
| Enterprise Data Services |
| 103D Maytum, 673-4894, Kevin.Lane@fredonia.edu |
| AVP/CIO - Stephen Rieks |
| Banner is the Student Information System (SIS) used by Fredonia to manage all data relating to a student for academic and administrative purposes. |
| Fredonia staff who have been given authorization to access data related to their job. |
| - Banner forms provide the ability for users to enter, retrieve, and update data.
- Execution of Banner and/or homegrown programs for the purposes of constituent data processing with associated reports.
- Report directory access in addition to the ability to print output
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| - Request for new user access (potentially based on previous user access)
- Banner Install/Patch completion on Development and/or Production systems
- Banner supporting services restart based on error messages.
- Banner problem resolution
- Duplicate Pidm Resolution - merging two ID and corresponding records into one, as well as splitting any incorrectly merged records
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| - Banner user account management
- Banner module install and patch management
- Backups of Oracle Enterprise Linux servers (database, application, job submission) and associated applications
- Oracle Linux server account management
- Banner code tree, Fredonia-ized code tree, and campus code tree management
- Departmental report and data load directory management
- Management of running programs in support of the SIS:
- Gurjobs (Job Submission)
- Proxy Client
- Advanced Queues for Financial Aid
- Clean Address
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| There is no charge for this service |
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| All requests for assistance are completed using FredQuest: https://fredquest.fredonia.edu/ |
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| Requests for change should be entered as support tickets in Fredquest. Technical changes will be reviewed on a per request basis. |
| Richard Bartkowiak |
| Kevin Lane |
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Level | Responsible | Accountable | Consulted | Informed |
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Primary | Richard Bartkowiak | Service Manager | | |
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| Secondary | Kevin Lane | CIO | | |
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| Active |