Service | Integration |
Service Manager | Kevin Lane |
Department | Enterprise Information Services |
| 102 Maytum, 673-4894, Kevin.Lane@fredonia.edu |
Service Owner | AVP/CIO - Stephen Rieks |
Description | The types of integration that we support are:Degree Works Medicat Harris Directory
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Service Users | Registrar/Advising Health Center Alumni
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User Services | - Degree Works is an advising and degree audit tool.
- Medicat stores student health data that is encrypted, hidden and HIPPA compliant
- Harris Directory provide current data on Fredonia alumni and provide a published directory
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Business Services |
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Technical Services | The service include the following: - Exporting data
- Importing data
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Requirements |
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Rates / Cost of Use | The regular use of this service does not require a fee. |
Getting Started | All requests for reporting needs are completed using FredQuest: https://fredquest.fredonia.edu/ |
Availability | Support for report writing is available Monday-Friday 8:00 a.m. - 4:30 p.m. |
Getting Help | All requests for assistance are completed using FredQuest: https://fredquest.fredonia.edu/ |
SLA Notes | Users can expect a response within 1 business day for new requests and changes. |
Business Procedures | Documentation for this service is stored within the systems share on fredshare. |
Change Procedures | Changes to the service (transition, additions, and discontinuations) must be reviewed and approved by the CIO. |
Assigned Primary Support |
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Assigned Secondary Support | Kevin Lane |
RACI Chart | Name: Degree Works Description: Level | Responsible | Accountable | Consulted | Informed |
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Primary | Kevin Lane | Service Manager | Registrar Office | Users | Secondary |
| CIO |
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| Tertiary |
| Provost |
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Name: Medicat Description: College Health Information System Level | Responsible | Accountable | Consulted | Informed |
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Primary | Kevin Lane | Service Manager | Health Center | Users | Secondary |
| CIO |
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| Tertiary |
| VP Student Affairs |
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Name: Harris Directory Description: The Harris Directory is an alumni directory publisher. Level | Responsible | Accountable | Consulted | Informed |
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Primary | Kevin Lane | Service Manager
| Alumni Office | Users | Secondary |
| CIO |
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| Tertiary |
| VP Univ Dev |
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Date Last Modified | |
Status | Active |