Service | Splunk |
---|
Service Manager | Joe Baxter |
---|
Department | Network Design and Development |
---|
Contact |
|
---|
Service Owner | Joe Baxter |
---|
Description | Log aggregation |
---|
Service Users | ResNet, ITS Service Center, Systems, Networking, Banner Team |
---|
User Services | Log Aggregation and storage for server logs |
---|
Business Services |
|
---|
Technical Services |
|
---|
Requirements |
|
---|
Rates / Cost of Use |
|
---|
Getting Started |
|
---|
Availability |
|
---|
Getting Help |
|
---|
SLA Notes |
|
---|
Business Procedures |
|
---|
Change Procedures |
|
---|
Assigned Primary Support | David Torres |
---|
Assigned Secondary Support | Joe Baxter |
---|
RACI Chart |
Level | Responsible | Accountable | Consulted | InformedĀ |
---|
Primary |
| Service Manager |
|
| Secondary |
| CIO |
|
| Tertiary |
| President |
|
|
|
---|
Date Last Modified | |
---|
|