Administer SSL (Secure Sockets Layer) certificate computer networking protocol that manages server authentication, client authentication and encrypted communication between servers and clients.
Function 1: Request/Renew
Function 2: Installation
Service Users
Application administrators are the users of this service.
User Services
The service is valuable because it provides a combination of public-key and symmetric-key encryption to secure a connection between two machines, typically a Web or mail server and a client machine.
Business Services
This service may be requested by any of the software application administrators. So, applicable department, unit or associates can expect to a seamless, uninterrupted work while performing campus business.
Technical Services
Requirements
Only software Application Administrators may request this service.
Rates / Cost of Use
There are no fees associated with using these services.
Getting Started
To request access for this service complete a ticket.
Availability
SSL Certificate Management is performed during normal or standard business hours of operation.
Getting Help
SLA Notes
Business Procedures
The business procedure is located with the Primary responsible person on the RACI form and also, see Appendix A.
Change Procedures
Changes to the service (transition, additions, and discontinuations) must be reviewed by TAC and approved by the Service Manager (CIO) and Cabinet.
Assigned Primary Support
Assigned Secondary Support
RACI Chart
Function 1
Name: Request/Renew
Description: Request or renewal of SSL Certificate computer networking protocol.
Level
Responsible
Accountable
Consulted
Informed
Primary
Fred Ullman
Fred Ullman
Application Administrator
Application Administrator
Secondary
Scott Grien
Fred Ullman
Application Administrator
Application Administrator
Tertiary
Function 2
Name: Installation
Description: Manage the installation of SSL Certificate computer networking protocol.